Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Maria Jose U.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I mainly distinguish google forms from other similar services in that it has a variety of presentation options, from pre-built templates to customization tools to make your form look the way you want it to. Google Forms has the useful function of collecting responses and processing the data to make better business decisions. It also offers the possibility of linking the forms with Google Sheets for better organization, storage and analysis of data. And Google Forms is free to use

What is your favorite aspect of this product?

I really like google forms as it allows me to customize the forms according to my needs and gives me the ability to collect information quickly and easily. It is a very intuitive and easy to use tool. The results of the forms can be viewed in an organized way and can be exported to different formats for further editing. And it is usually free or low cost. Regarding the weak points, I would say that there are limitations when it comes to design, as there is only a limited variety of themes to choose from. There are also limitations on the types of questions that can be asked

What do you dislike most about this product?

The things I don't like about google forms is that there are always limitations on the design of the form. That is, there are not many options to customize the design of the form, as well as the number of questions and answers that can be included in the form. There is also a limit to the number of responses that can be received on a form. there are limitations on the number of questions and answers that can be included in the form. And there's no easy way to share form results with other users

What recommendations would you give to someone considering this product?

I highly recommend it to many of my friends and users who read about google forms, because it has a number of essential tools for creating professional forms, as well as tools for analyzing the data collected from the forms. Google forms is also very easy to use, making it ideal for people who don't have a lot of experience using computer tools. And it is completely free which makes its use more attractive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Merry l.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Free and highly effective software

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It is free of charge. This is excellent if you don't want to spend a lot of money on survey software.

What is your favorite aspect of this product?

For people on a tight budget, Google Forms is free. Simple: Surveys and quizzes are simple to create and maintain because to the drag-and-drop interface. Form themes, images, and logos can be modified to fit a project or brand. Accessible: To collect data anywhere, at any time, forms can be customized for PCs, tablets, and cellphones. Integration: To share data and collaborate, Google Forms can be used with other Google applications.

What do you dislike most about this product?

There aren't many modification options, and it might be challenging to figure out how to tailor a form to a company's culture or viewpoint. Data exporting issues might also arise after data has been received. The absence of templates is one of Google Forms' drawbacks. This implies that your forms may be borderline tedious.

What recommendations would you give to someone considering this product?

To make it more dynamic, eye catching. We always send out surveys to people, they hardly fill them in, especially when they see an unattractive survey, they will never fill it in.

Pros

  • Acts with Integrity
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Nathan P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy and Effective Survey Software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out from other survey software with its user-friendly design. It allows you to customize your surveys and forms quickly, making it easy to get input from a wide variety of sources. Additionally, Google Forms is integrated with the rest of the Google Suite, meaning all responses are stored in one place and can be easily accessed. This helps to streamline the data collection process and eliminate errors from manually entering responses.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its ease of use. Anyone, regardless of technical skill level, can quickly create a survey or form and start collecting data within minutes. Its user-friendly design allows for customizing the look and feel to match your company’s brand identity as well. Additionally, you can add images and videos to your forms, making them more engaging and interactive.

What do you dislike most about this product?

My least favorite aspect of Google Forms is its limited customization capabilities. For example, you can't change the color scheme or font size of your survey or form. Also, while there are some basic validation rules available, they are not as comprehensive as those offered by other similar products. Additionally, it doesn’t have an option to embed forms or surveys directly into webpages, which could be useful for collecting data from website visitors.

What recommendations would you give to someone considering this product?

I would recommend Google Forms to someone looking for an easy and efficient way to collect data from customers, clients or employees. Its user-friendly design makes it suitable for anyone with any skill level. Additionally, it is integrated with the rest of the Google Suite which helps to streamline the data collection process and eliminate errors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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