Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Theresa A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

It is one of the best productivity tools.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

This software helps to get quick responses from others and it can make our work easy. This process is easy and quick so it also saves our time and gives better results. There is also limitation in display size, font control, and store responses in Google sheet

What is your favorite aspect of this product?

One very powerful feature is that we can skip answers or show different ones based on some logic, for example, based on some answers we can direct the survey to another question or even to the end of the survey. We can easily create surveys and we do not need any kind of knowledge to create them beautiful.

What do you dislike most about this product?

The one difficult problem about this software is that it does not have the capacity to receive large files and storing of the data in huge amount. For the new users, it is a bit frustrating when the form is too long and we are unable to save the results and come back to fill out more of the form. The anther drawback about this software is that it is very tough and difficult but the web customization of forms is also limited.

What recommendations would you give to someone considering this product?

Google forms are the quickest and the easiest way to create Forms, surveys and receive applications for advertised jobs and analyses the data received. It is very easy to create and integrate the forms with your Email. I like Google Forms because it allows us to collect information, facilitates the creation of questionnaires with different questions to perform the amount of surveys needed through this system, it is also a free software and with fundamental tools for data collection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harjeet K.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Best web-based survey and questionnaire tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is better than similar products as one can set up conditional questions that only appear based on the previous answers provided by respondents. Also, Google Forms allows multiple users to collaborate on a single form, making it easy to work together.

What is your favorite aspect of this product?

The best part about Google Form is that one can easily set up rules to validate responses to ensure that they meet certain criteria. Also, Responses from Google Forms can be automatically added to a Google Sheet for easy analysis.

What do you dislike most about this product?

Nothing to dislike about the product.

What recommendations would you give to someone considering this product?

Go for Google Forms! Google Forms is the best web-based survey and questionnaire tool offered by Google. It allows users to create and share custom forms and surveys to collect data

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Robert J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Most effective way to collect and analyze data.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The wide range of customization options available. You can choose from a variety of pre-designed themes, fonts, and colors, or you can create your own custom styles to match your brand. Plus, you can add images, videos, and even custom logic to your forms to create truly dynamic experiences for your users.

What is your favorite aspect of this product?

The platform is incredibly intuitive, making it simple for anyone to create and share surveys, quizzes, and other types of forms.

What do you dislike most about this product?

One issue that I have encountered is that some of the more advanced features, like branching logic and data validation, can be a bit tricky to set up correctly.

What recommendations would you give to someone considering this product?

It is a fantastic product that is ideal for businesses of all sizes, as well as individuals who need a simple, effective way to collect and analyze data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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