Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Daniel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Features for both polls and surveys are excellent

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I have only used and will only use Google forms. It's the best

What is your favorite aspect of this product?

Forms and esurveys for receiving marketing information from customers or feedback from employees in my company

What do you dislike most about this product?

Nothing, it's great!

What recommendations would you give to someone considering this product?

Review review review, because once you publish it with errors, it's tricky to fix the mistake without needing to remake the poll/survey and send again

Cons

  • Less Respectful

Muhammad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product needs a QR code

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The ease of creating a form and flexibility

What is your favorite aspect of this product?

It's automatically linked to your Google Drive

What do you dislike most about this product?

I have to access it from my drive

What recommendations would you give to someone considering this product?

It's a fantastic product for absolute beginner to create a form

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation

Kiranjit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Single Handed Software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It helps in creating the forms for getting the feedback on Facebook ads I always use its form on back end of the ads to get better results

What is your favorite aspect of this product?

It's decent user interface and best class user experience.

What do you dislike most about this product?

Somehow I don't feel anything to be changed in it.

What recommendations would you give to someone considering this product?

Choose it wisely.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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