Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Survey Software category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Velamala v.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Best way to survey

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its UI is easily understandable for beginners which is easy to user to provide answers in survey's

What is your favorite aspect of this product?

It provides polls, drag and drops, question and answers a wide range of types of questions which leads to get reports and analytics accurately

What do you dislike most about this product?

It is hardly customizable and some times it takes a lot of time for uploading a file.

What recommendations would you give to someone considering this product?

This is the best tool for surveys which provides a wide range of answering options and simple UI which makes user to provide straight forward answers.

Pros

  • Efficient Service
  • Saves Time
  • Fair
  • Client's Interest First

Karan T.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Works just like any other Google product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

That it works on the google workspace, it can sync with google sheets. It has saved me a lot of time with this automation. I can collect leads, export them automatically to a google sheet which my sales team can handle and use to track conversion.

What is your favorite aspect of this product?

Intuitive - very easy to use and many users are also familiar with google forms so they're familiar with the layout and UI whenever you send them a survey.

What do you dislike most about this product?

Certain features would be a good add-on, require external apps/integrations. I feel like Google should just natively add these features and improve the product.

What recommendations would you give to someone considering this product?

If you're using google workspace, there's no reason why you should try something else. The UI may be fancier on other tools but this does the job and more importantly, the data stays within the same ecosystem. You need not worry about data leaks.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

Joe M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Perfect Survey Tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms allows you to collect unlimited responses per form for free., also it allows you to collect data from an unlimited number of respondents without having to pay anything. Furthermore, you can easily review and manage the responses in the Google forms dashboard, making it easy to keep track of your data. With the free plan, you can collect an unlimited number of form submissions. Google Forms are simpler. Most online forms don't need to be complicated. If you're collecting swag orders, basic feedback, or submissions for the office suggestion box, you don't need any weird tools or special apps like other similar products.

What is your favorite aspect of this product?

Google forms offer a great tool for creating surveys, quizzes, and other forms quickly and easily. With this product, you can create forms that are accessible from anywhere, automatically collect responses, and even add advanced features like conditional logic. - No limitation on number of forms - Integration with Google services - File upload feature for free

What do you dislike most about this product?

Limited versatility: One of the main limitations of Google Forms is that it is best suited for creating surveys and questionnaires. While it is possible to create other types of forms, such as applications, lead generation forms, and payment forms, Google Forms does not offer the necessary features and functionality to build out these types of forms. If you are looking for more advanced form building capabilities, then you might want to consider using another form builder.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Most Popular Google Forms Comparisons