Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sanket B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Google Forms- Advanced Insights & UserPerspectives

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms incorporates advanced functionalities like branching logic, empowering users to craft surveys that dynamically adapt based on respondents' previous responses. This feature introduces a level of sophistication to the form creation process, enhancing customisation and tailoring the survey experience to individual participant inputs.

What is your favorite aspect of this product?

My favourite aspect of Google Forms is its unparalleled flexibility in question design. The platform empowers users to craft surveys with a diverse range of question types, including multiple-choice, short answer, and various other formats. This versatility not only allows for precise customisation but also enhances the overall engagement and quality of responses.

What do you dislike most about this product?

Google Forms is open to anyone via a shared link, there exists a potential vulnerability to the reception of unsolicited or irrelevant responses when the form link is widely disseminated or made publicly accessible.

What recommendations would you give to someone considering this product?

Take a look at the extra features available to see if there's anything that fits what you're looking for. These add-ons can improve how you create and manage surveys, making your experience with Google Forms more effective and personalised.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Enrique A. D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Simple for your quick Surveys !

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out with its seamless integration into Google Workspace, facilitating collaboration and real-time editing. Its user-friendly interface, templates, and themes simplify form creation. Auto-grading for quizzes, device compatibility, and free access, along with cloud storage, make it accessible and versatile. The ability to enhance functionality through add-ons further distinguishes Google Forms in the competitive landscape of online survey tools

What is your favorite aspect of this product?

Simple Google Forms its simplicity, collaboration features, and seamless integration with other Google Workspace tools. Its ease of use, variety of templates, and ability to collect and analyze data in real time make it a favored choice for creating surveys, quizzes, and forms.

What do you dislike most about this product?

Some users seeking highly customized designs or advanced conditional logic might find the features somewhat limited. Additionally, while Google Forms is free, some advanced features may require third-party add-ons or the use of more robust survey tools

What recommendations would you give to someone considering this product?

For potential users of Google Forms, consider its strengths in simplicity, collaboration, and integration with Google Workspace. It's ideal for straightforward surveys, quizzes, and data collection. Leverage templates for quick setup. However, if advanced customization or intricate logic is crucial, explore specialized form builders. Be mindful of potential limitations in design options. Utilize add-ons from the Google Workspace Marketplace to enhance functionality. Overall, Google Forms excels in user-friendliness and is particularly beneficial for collaborative projects within the Google ecosystem.

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Client Friendly Policies

Charanjeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantabulous Forms for Surveys and General purpose

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are completely customisable forms. We can create any number of fields, save their responses in Google sheets for the analysis and review purpose which makes it extremely helpful tool. We also integrated the forms through APIs in the development of custom built project

What is your favorite aspect of this product?

Within Google Forms we can write the code. We can customise the template easily to respond back or confirmation emails. Our requirements like setting up our own branding, custom email templates with dynamic data fulfilled by only Google Forms.

What do you dislike most about this product?

I really appreciate the way Google forms is working with incorporation of Google sheets. Also it provides support to a lot of free addons so I don't remember any negative point at the moment

What recommendations would you give to someone considering this product?

If someone wants to create online forms for surveys or informational purposes I will highly recommend that you make use of Google forms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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