Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Louis L.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

You will be up and running in no time.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Super easy to implement into almost any environment.

What is your favorite aspect of this product?

The ability to quickly deploy within a rapid development environment.

What do you dislike most about this product?

The visualization could be a bit more refined.

What recommendations would you give to someone considering this product?

This is a great product to quickly deploy forms or surveys without having a huge learning curve.

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Efficient Service

Abhinav Ranganath P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Google Forms - The best software to create a forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Hands down, Google Forms offers the finest form functionality. Their simple form builder does the job swiftly and professionally compared to all other form building softwares out there in the market.

What is your favorite aspect of this product?

Google Forms is simple and quick software to collect information for the sign up for events or simply to provide feedback or for marketing surveys. We can make each form unique and tailored to the issue we're seeking additional information on because it's simply adaptable.

What do you dislike most about this product?

One thing I dislike about Google Forms is that it lacks some of the more advanced capabilities that one would want for collecting more complex and complicated data.

What recommendations would you give to someone considering this product?

To be honest, until recently, I underestimated the strength of this tool's simplicity, perhaps due to minor aesthetic concerns, but thanks to the tool's convenience and free system, I've seen a significant increase in client conversion. If you need to create forms or surveys Google forms must be your first choice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Quick and Easy Data Collection

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is one of the most used tools of the Google suite in our organization, its use is given both in the commercial area as in the operational part, daily our technical support analysts record the incidents and failures of each area of our IT infrastructure and in turn records the different affected equipment, this allows us to weigh and analyze in real time the impact with a simple crossing of data in a pivot table, this process was manual and with the implementation of Google Forms saved us diagnostic time.

What is your favorite aspect of this product?

Easy editing UI. Simple, customizable logic. Flexible sharing and sending options. Easy to access data for collection and export.

What do you dislike most about this product?

Perhaps the main disadvantage is the customization, definitely the templates available are very limited and the fonts are reduced. We would like to be able to implement pre-determined answers in order to evaluate concise points to our work team. Creation of customized templates in order to share them with the rest of the organization, with your own logos and signatures.

What recommendations would you give to someone considering this product?

Google Forms is a great application for creating simple surveys, collecting answers to questionnaires, and soliciting testimonials and feedback. Its easy-to-use interface requires little learning so it's perfect for beginners or those less experienced in advanced survey creation software. The design and styling options are somewhat limited, but there is some customizability with the color palette.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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