Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Yolanda P.

  • Role: Industry Specific Role
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy and rapid data collection

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms addressed a pressing problem in the online survey industry. Conveniently, you can choose whether or not to use your real name, and setting up a Google account makes it a pleasure. Price is unrivaled since it is without cost, user-friendly, and requires no more than a single login before you can begin filling out any form you choose.

What is your favorite aspect of this product?

Google Forms' user-friendliness is one of my favorite features. Due to the platform's adaptability, I don't have to waste time thinking up survey questions. Google. It's possible to survey to get insight into what our team would find helpful to learn and how we can have the most effect. Google Forms tool makes it simple to create new forms.

What do you dislike most about this product?

Most of the time, it will work well; nevertheless, there may be rare occasions when you encounter problems related to style or some logical conditioning restrictions. However, I assume that the lack of extensive question customization options is because this program is free of charge. Contexts and rationales have their limits.

What recommendations would you give to someone considering this product?

I used Google Forms to create a sign-up form for new customers and an appointment scheduling widget for my site. Now that I have Google Forms connected with my website, I have instantaneous access to the data I collect. It's cost-effective since I don't have to pay development costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Alissa M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Incredible Google innovation with multiple use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It was a pleasant experience for me to use this program since it provides attractive options for adorning form fields with relevant photos. Google Forms is the way to go if you need to gather data quickly and efficiently. It eliminates the need for time-consuming manual analysis that follows conventional methods of data collecting.

What is your favorite aspect of this product?

Easy access to and transmitting critical data is a significant selling point for me. The usage of Google Forms doesn't cost you a dime. I like the automatic saving function as well. Lots of time-saving templates are available, too. It assists me in maintaining a professional appearance without breaking the bank and can be tailored to suit your preferences. It is Invaluable.

What do you dislike most about this product?

Options for personalization are likewise restricted to those with a Google account. A Gmail account is needed for the email verification process. The possibilities for personalization are a little too limited. In addition, there are occasions when I wish to alter the thank-you page that respondents view after completing the survey. Changes to the text are now restricted to a single paragraph.

What recommendations would you give to someone considering this product?

Using Google has simplified many aspects of education and communication. Thanks to Google Forms, I can gather data for various purposes without spending any money. We found its use to be satisfying. However, look elsewhere if you need sophisticated features like accepting money or transferring large files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Gowrishankaran R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2022

Best Virtual survey platform

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Very easy and simple tool for to create virtual forms via internet. A person with low internet knowledge can create a form easily. The interface provide all the required details.

What is your favorite aspect of this product?

It has all the necessary functions in the interface itself. Very friendly interface to use with emojis and text.

What do you dislike most about this product?

In my point of view I love Google forms nothing to dislike.

What recommendations would you give to someone considering this product?

I would recommend this product to someone to create a great survey forms and gathering information from number of peoples.

Pros

  • Helps Innovate
  • Effective Service
  • Acts with Integrity
  • Performance Enhancing

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