Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Afton B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Best and easier way to arrange surveys.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is a well-known and often used survey creation tool that enables users to generate customized forms that can be distributed among samples using a web URL. I appreciate how simple it is to send and receive crucial information with this. The creation of the forms is simple. Making a Google form, sending it to our intended audience, and then seeing the results are quite simple.

What is your favorite aspect of this product?

I adore how Google Forms automatically gathers and stores all of the replies to our surveys and questionnaires along with real-time response statistics and visualizations. Automatic summarization makes it simple to study entries, and we can see the instantaneous appearance of the results. The best aspect is that all forms can be created, edited, and completed using any device because they are all compatible with all devices.

What do you dislike most about this product?

Even if we thought it was the greatest, everyone noticed flaws in software in some way depending on their job requirements. First and foremost, Google forms functions best within a web browser. There aren't many alternatives for me to customize my surveys and forms. Even if you simply have to make minor changes, creating a brand-new form is simpler than editing or reusing an existing one.

What recommendations would you give to someone considering this product?

Our company uses Google Forms for all data gathering tasks, however we focus on obtaining information about the experiences our employees have had while working for us. We can better ourselves by becoming aware of our shortcomings.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Booby Luc-Deo H.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Create amazing form while saving money.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

In order to gather and organize data, whether basic or sophisticated, users can construct surveys and quizzes online using Google Forms, a free form builder tool. Forms can be used for a variety of tasks, including event planning, registration management, poll setup, data collection, pop quiz creation, and more. Our preferred choice for forms is Google.

What is your favorite aspect of this product?

Email invitations can be sent to additional users inviting them to join the cooperation. Google Forms can be distributed to persons by email, a link, website embedding, or social media. It offers all the fundamental features, including data analysis, response-based section navigation, analytics, and visualization, making it suitable even for usage by undergraduates in their project work.

What do you dislike most about this product?

It is difficult to integrate with video and photographs, and it lacks advanced features like a user-interface, making it appear dry. Forms are not upgraded as regularly as other Google apps, and there is less control over the graphical user interface.

What recommendations would you give to someone considering this product?

Simply disregard the save button when working on the Google Forms platform. Similar to traditional platforms, if you accidentally shut down your application or lost Internet connection, it simply records every action you took so that you always have the most recent version available. If you require further live support, Google Forms also includes an online chat function where you can speak with a customer service representative.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hassan Ali A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

It's great product to use for surveys in emails!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's very well known and has great data analytics features!

What is your favorite aspect of this product?

It's very easy to use and integrate with the software.

What do you dislike most about this product?

Nothing really honestly. Google has done a great job!

What recommendations would you give to someone considering this product?

Definitely use it to segment your audience and learn more about them.

Pros

  • Unique Features
  • Saves Time
  • Respectful
  • Acts with Integrity

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