Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

Role and User Management

84

3rd-Party Integrations

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Ease of Data Integration

84

Availability and Quality of Training

84

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sharon T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Simple, and effective way to gather information.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is an absolute reliable and simple to use platform that we use to collect feedback from customers or employees about our products, services or events. This helps us to evaluate and make decisions based on the feedback from customers and our employees. It's intuitive interface allows users to easily design custom forms with a variety of questions types, including multiple choice, checkboxes and short answers for easy feedback collections.

What is your favorite aspect of this product?

One of the standout features of Google Forms is the seamless integration with other Google Workspace apps, such as Google Sheets, which makes data collection and analysis straightforward. Additionally real-time collaboration allows multiple users to work on a form simultaneously, making a real deal for team projectas.

What do you dislike most about this product?

Google Forms is absolutely free and henceforth no cons.

What recommendations would you give to someone considering this product?

Google Forms is an excellent choice and absolutely free tool for anyone needing a simple, efficient way to gather information without going through steep learning.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joy D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Best survey solution in the market

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms does not require signing in to fill out the form. Google forms allows to attach larger size attachments than others in the market. Very quick and easy to get Google Forms up and running as well as modifying forms.

What is your favorite aspect of this product?

The customization features and the ease of implementation and modification it allows the users.

What do you dislike most about this product?

Not able to share results easily with someone without a Google account.

What recommendations would you give to someone considering this product?

To absolutely go for it, Google forms is the market leader in this segment and its clear after using it. Its a breeze to use google forms.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Prasad B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Game-Changer Solution for Quick and Easy Feedback.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a very crucial and important aspect of my daily work routine because it helps to streamline processes, improve communication and enhance productivity in the software development projects. It's an incredible user-friendly tool that simplifies the process of collecting data and feedback from clients. It has a very intuitive and simple to customize UI that makes it easy to create custom forms for variety of purposes, from surveys and quizzes to event registration and feedback collections. One of its standout features is the integration with other Google Workspace apps, that allows easy sharing and collaboration in my organization

What is your favorite aspect of this product?

Google Forms is accessible on any device, making it a very convenient tool for both creators a d respondents of the surveys. The integration with other Google Workspace apps, helps by allowing team members sharing and collaborating in real-time. Ability to analyze responses in real-time with built-in charts and graphs is invaluable for quick data and insights extraction that we use to make data-driven decisions. I like the customizations options that includes theme and questions types, this enables users to tailor Forms to their specific needs. Also I really like the customer support service being so dedicated and proactive.

What do you dislike most about this product?

Having a very dedicated and proactive customer support eliminate every dislike that user may encounter.

What recommendations would you give to someone considering this product?

Google Forms is a great tool for anyone looking to gather information efficiently and effectively making it a top choice for business and organizations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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