Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ruhul Zeashan A.

  • Role: Operations
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Wonderful product. It is easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The drag-and-drop application lets you concentrate on writing efficient questions instead of spending all day fighting complicated coding requirements.

What is your favorite aspect of this product?

Another significant advantage of using Google Forms is that the software is seamlessly compatible with the Google Workspace product suite to provide a streamlined overall workflow. Google Workspace integration is particularly beneficial to those who already use Google software solutions in their existing workflow, making for seamless system use.

What do you dislike most about this product?

The only dislike about the product is that it is necessary to have internet to be able to use this tool.

What recommendations would you give to someone considering this product?

Comparable survey software solutions with Google Forms include SurveyMonkey, Microsoft Forms, Typeform, and Formstack, among many others. What sets Google Forms apart from its competitors is that it comes as part of the larger Google Workspace suite, promoting a more streamlined overall workflow.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Vishal M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use that comes with great features

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Very easy to use and you can use their great features are low cost

What is your favorite aspect of this product?

Easy integration

What do you dislike most about this product?

Nothing that I can share here.

What recommendations would you give to someone considering this product?

Google Forms is a great tool to create any kind of forms and survey.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Jade H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Should be in a researcher's tool box!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is part of the Philippine culture already. Google forms were now the go-to product of Filipinos whenever they needed to send a form for them to fill out or a survey to administer. This cultural integration of Google forms to Filipinos stemmed from the fact that Google Forms is easy to use, free, and has better accessibility than any other similar products in the market. They also continue improving to provide the best experience for their end users.

What is your favorite aspect of this product?

My favorite aspect of this product is it improves my productivity and saves a lot of resources and time. For instance, I used google forms to administer my survey questionnaires for my research and even for my thesis. Due to the pandemic, I couldn't go personally to my respondents. Hence, Google Forms was the best option to reach them and gather data. I just sent the link to them, and voila, the next thing I know, my respondents have already provided me with the data I needed. The answers to the quiz I also created were automatically checked, saving me a lot of time that I devoted to polishing my manuscript.

What do you dislike most about this product?

What I dislike about Google forms is that they could do better with their analytics. Bar graphs and pies are very basic. I know they could do better than that to provide their users with better insights from the data gathered.

What recommendations would you give to someone considering this product?

Once you have tried it, it will be your go-to product whenever you need to administer a survey, gather pertinent information in your organization, or use it in academia. Google Forms has features that could save you a lot of time, energy, and resources, improving your general productivity, whatever organization you are currently affiliated with.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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