What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Questionnaire Design/Survey Builder
Mobile Support
Data Analysis and Visualization
3rd-Party Integrations
Role and User Management
Templates & Question Library
APIs and Integration
Multi-Channel Distribution
Branching and Logic
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Rosario M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Is effective for customer management tables
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms from the start allows us to synchronize with our Google account to have everything in one place. It is very easy to create forms and execute them for a specific use of the work within the company. You can compile many questions to have a better organization and better management in real time. Google Forms is very pleasant to use in terms of the design that shows us and the design of it.
What is your favorite aspect of this product?
The final notifications in Google Forms do the job they offer well and also allow us to customize to our liking. We can easily and cleanly integrate data acquired through working with this tool through spreadsheets or any type of reports which has allowed us accurate and quick analysis through capturing information from our customers to analyze in real time.
What do you dislike most about this product?
Google Forms has very few templates available for our use, likewise the fonts we are given to choose from are quite scarce which limits our creativity in execution. In a future update it would be good to implement a way to send predetermined and automatic answers.
What recommendations would you give to someone considering this product?
Google Forms are an easy way to collect responses to business events and get feedback on how those events are going. Not for use if you are trying to do longer or more in-depth research. For things like employee engagement surveys, we use more targeted survey tools that provide better insight into responses.
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.
Carlos David M.
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Oct 2022
A free and reliable forms tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
How robust it is, and its API integration documentation is very well written which is a timesaver when used on a project.
What is your favorite aspect of this product?
The amount of value it provides on its free version if it's true there are enterprise plans available for more specific business needs the free personal version provides enough value for small projects.
What do you dislike most about this product?
The only downside of it is that users that answer a form are always required to log in with their own Google Account to be able to respond.
What recommendations would you give to someone considering this product?
Google Forms is one of the most forms and survey management tools you'll find in the market, in case you are unsure of what it can do you can always enjoy its 14 days trial version to ensure it provides the business value you need.
Pros
- Inspires Innovation
- Respectful
- Acts with Integrity
- Generous Negotitation
Please tell us why you think this review should be flagged.
Nathalie K.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2022
The simplest way to collect survey feedback.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is the most collaborative facing survey creation tool that i have used. it works so well for my situation at work , because it allows different professionals in my company to jointly create , edit and modify surveys in real time. This has improved survey creation time , since we no longer need to pass surveys from one person to another for approval , when every stakeholder can just work on the surveys together in real time.
What is your favorite aspect of this product?
Google Forms is maybe the simplest to setup and use survey creation tool. Anyone who can surf the internet , is probably able to use Google Forms without limitations. I can couple the above with the easy integration between Google Forms and every other Google tools that I regularly use. This results in a smooth workflow process between collecting survey feedback and exporting feedback data to Google Sheets for example.
What do you dislike most about this product?
Google Forms by itself is poor when it comes to data visualization or data analysis. To explore Google Forms survey data in anyway, I have to first export it to a spreadsheet or a standard visualization tool.
What recommendations would you give to someone considering this product?
Google Forms is simple to setup without hassles and provides templates which are ready- to - go and mobile compatible. For basic feedback collection campaigns, i will always go with Google Forms.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Security Protects
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