Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Divneet S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use and still has a variety of features

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

everyone knows Google products have a great reputation to live up to and Google Forms lives up to and exceeds that expectation

What is your favorite aspect of this product?

ease of use and sharing capabilities

What do you dislike most about this product?

I don't dislike anything

What recommendations would you give to someone considering this product?

take advantage of the variety of features in the forms

Pros

  • Client Friendly Policies
  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable

Derek M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to setup, share, and track responses

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use even for beginners

What is your favorite aspect of this product?

It's simple, yet powerful tool

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

Make sure to categorize the fields so the forms you create are as intuitive as they can be

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Saves Time

Georgina D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Our primary internal survey tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy integration with other Google Apps, straightforward UI

What is your favorite aspect of this product?

Intuitive interface, drag and drop form building

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

Whether you want to do internal happiness surveys, or external surveys & data collection, this is the best choice

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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