Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Shelby G.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Google Forms Review

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It is quite an off the shelf piece of software with not much varying features - but the Google package is of good quality.

What is your favorite aspect of this product?

I have used Google forms for many years now. I needed a quick and easy way to work on collaborative forms with personnel based around the country. Google forms is perfect for this. You can access from anywhere and share this with your contacts to invite them to collaborate. I have been able to keep live forms This has worked really well. I am able to download easily and quickly. The autosave feature is really good to avoid you or your team forgetting to save this. I am able to issue forms to clients and suppliers for completion. I have managed to build current forms for completion to save time and make efficiencies across the business.

What do you dislike most about this product?

Sometimes if you had a poor connection it would not auto save leading to a loss of data.

What recommendations would you give to someone considering this product?

Move current manual forms into Google Forms for time saving process improvements

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

Mugdha S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use !!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms help us to customize the forms using the company logo which gives a good view to the forms.

What is your favorite aspect of this product?

Google forms offers multiple checkbox and mutliple answers which helps us to get a feedback correctly.

What do you dislike most about this product?

I have faced that support calls require payement from user and it is not free.

What recommendations would you give to someone considering this product?

It is a great Product for surveys and offers un,limited submissions

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Inspires Innovation

Mahin Bin Raihan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Survey and feedback has made easy with Google Form

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Setuping the google from is a task of minutes to complete but the output is very much worthy. That make him the best I think.

What is your favorite aspect of this product?

I love the structure and vision of how Google Form work. It has decrease my setup line to do survey on market about my product.

What do you dislike most about this product?

They are limited in features. So I think, they should increase the feature for proper use.

What recommendations would you give to someone considering this product?

If someone is thinking to do a survey about his product on market, he can do so by completing the setup and share the form link with anyone. It is so much easy to use so I suggest everyone to use that.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

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