Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Soren E.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Efficient and User-Friendly

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms excels with seamless integration, real-time collaboration, versatile question types, and user-friendly design, setting it apart in efficiency and functionality.

What is your favorite aspect of this product?

Seamless collaboration and real-time data visualization make Google Forms my top choice for efficient and dynamic survey creation

What do you dislike most about this product?

Limited design customization options can be a drawback, hindering the visual appeal of Google Forms.

What recommendations would you give to someone considering this product?

Enhance user experience by expanding design customization options and adding more advanced features for complex survey logic in Google Forms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Olga W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Questions to Insights: The Power of Google forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

While other survey tools might overwhelm with features, Google Forms keeps it straightforward, making it easy for anyone familiar with the Google ecosystem to jump in and create surveys.

What is your favorite aspect of this product?

Its collaboration prowess. It's like having a virtual survey creation workshop.

What do you dislike most about this product?

The limited customization options for the design of forms. While functionality is paramount, having more flexibility in form aesthetics would be a welcome addition

What recommendations would you give to someone considering this product?

First, assess your survey complexity. Google Forms is fantastic for straightforward surveys and data collection. However, for more intricate survey structures or advanced logic, it's essential to evaluate its suitability

Pros

  • Continually Improving Product
  • Caring
  • Helps Innovate
  • Enables Productivity

Sharday F.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Simply a Collective Genius

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms, the unsung hero of data collection, sets itself apart with its simplicity and seamless integration with the Google ecosystem. No one really talks about this.

What is your favorite aspect of this product?

The collaboration magic in Google Forms is my absolute favorite. Multiple team members can work on a form simultaneously, as if passing around a virtual clipboard during a brainstorming session.

What do you dislike most about this product?

Adding more customization options for the look and feel of the forms could elevate the user experience

What recommendations would you give to someone considering this product?

Dive in headfirst and leverage its simplicity. However, be mindful of the form’s structure as it grows; a bit of organization goes a long way in the world of data collection.

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Saves Time
  • Respectful

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