Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Abhishek S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Collect users experience with forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms allows to accept unlimited responses per form for free and its easy to create multiple forms based on the survey requirement.

What is your favorite aspect of this product?

It easily get integrates with other google services like spreadsheet and we can export the date for analysis.

What do you dislike most about this product?

We cannot upload file with huge size as it has a restriction and the design cannot be customized fully.

What recommendations would you give to someone considering this product?

Google forms are free to use to accept responses and it comes with paid features which provides support as well.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sheetal M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Data share using Google Form

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Easy, Smooth, Efficient, options available to create wonderful ui

What is your favorite aspect of this product?

Options, features

What do you dislike most about this product?

Combobox sometime not work properly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alden R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Good for surveys and market research

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms has a simple and intuitive UI. It is easy to create forms and circulate it with users. It can also be modified and edited in real time.

What is your favorite aspect of this product?

The ease of use and the option to customise each response is a huge advantage and could be called the USP of this product. It is also secure and does not raise red flags of potential trust issues with data confidentiality.

What do you dislike most about this product?

There are a few limitations such as the inability to add themes and change the appearance of the form to make it bespoke. It is not as dynamic as a few other competitors in the market.

What recommendations would you give to someone considering this product?

Google forms is a decent option and gets the job done. It can be used to conduct a poll, market research or for a survey. It is reliable and the data is protected.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Fair

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