Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Sourav B.

  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2024

Best Online Survery and Form Creator

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google form give the ease to work seamless on your survey form creator or for data extraction job and also help in to get integrated with other web application and collect data and organised the data according to the admin demands .

What is your favorite aspect of this product?

The most fabulous aspect of this product is it simple user interface which enables anyone without a prior knowledge to create professional online form and also its Drag and drop function while creating a form or survey is bery much helpfull

What do you dislike most about this product?

Though everything about google form is great or upto the mark but still it lack the design customization which sometimes leave the admin with limited resources to work with

What recommendations would you give to someone considering this product?

I would definitely recommend this product to any one who is looking to create a professional survey form or contact us form for thier websited or any other services

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Saves Time

Anant U.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Efficient survey and forms solution

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The number templates included, intuitive customization and easy integration in your websites

What is your favorite aspect of this product?

Form Integration to your website through an HTML script is very easy do

What do you dislike most about this product?

Does not provide wide range of analytics

What recommendations would you give to someone considering this product?

Feel free to customize forms according the needs of your survey and organization. Try out different features and look which ones works for you the best.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Guo R.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Amazing Product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

What sets Google Forms apart are its user-friendly interface, seamless integration with Google Workspace, and collaboration features. The intuitive interface makes it easy for both financial planners and clients to create and respond to forms without extensive training. Integration with Google Workspace enables seamless collaboration and data management, particularly for organizations already using Google's suite of productivity tools.

What is your favorite aspect of this product?

Despite its limitations, Google Forms offers several advantages that I find beneficial as a financial planner. Its accessibility through web browsers enables both clients and our team to conveniently access and interact with forms on various devices, facilitating seamless communication and data collection.

What do you dislike most about this product?

One notable disadvantage of using Google Forms is the potential lack of data ownership and privacy concerns. Since responses are stored on Google's servers, there's uncertainty about who owns the data and whether it complies with regulatory requirements such as GDPR. This raises significant compliance issues, especially when handling sensitive financial information.

What recommendations would you give to someone considering this product?

As a financial planner, I recommend exercising caution when using Google Forms for collecting sensitive financial information. It's crucial to implement additional security measures and assess whether the customization options meet our branding and functional requirements. We should also ensure compliance with relevant data protection regulations and industry standards, implementing robust data protection policies and procedures to safeguard client information effectively.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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