Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Viraj S.

  • Role: Finance
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Intuitive to use but lacks flexibility

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Since it is a part of G-Suite, your account is seamlessly synced across devices

What is your favorite aspect of this product?

Drag and drop feature

What do you dislike most about this product?

Integration with other Google apps

What recommendations would you give to someone considering this product?

Great for basic needs

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Respectful

Eric T.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

It has made my work easier.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is free to use, so anyone, whether individuals or organizations, can access it without needing to pay for tools.

What is your favorite aspect of this product?

Google Forms is very easy to use. I can make a survey quickly, share it, and get answers back fast. I can set up a good survey in under an hour and see the results in another hour. It’s also great that I can automatically send the results to Google Sheets.

What do you dislike most about this product?

I am okay with everything.

What recommendations would you give to someone considering this product?

I recommend it to everyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Agata Z.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Inexpensive yet very functional

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Collaboration and sharing options

What is your favorite aspect of this product?

Conditional logic to personalize

What do you dislike most about this product?

Less analytical data

What recommendations would you give to someone considering this product?

Great to use in teams to collaborate

Pros

  • Efficient Service
  • Reliable
  • Trustworthy
  • Inspires Innovation

Cons

  • Under Delivered

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