Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

İbrahim Hilmi D.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Free, Fast and Reliable.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Being free makes this tool unique compared to other tools.

What is your favorite aspect of this product?

It's great tool to be at your disposal when you need instant feedback.

What do you dislike most about this product?

I do not like the accessibility issues I face especially on mobile.

What recommendations would you give to someone considering this product?

It's really important to get feedbacks all the time that's why I would recommend everyone to use this tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Berkay A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Diverse feature set, user friendly

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Integration with Google services

What is your favorite aspect of this product?

Intuitive user interface

What do you dislike most about this product?

limitations such as the lack of payment integrations, limited design customization options

What recommendations would you give to someone considering this product?

Test, check the requirements

Pros

  • Performance Enhancing
  • Caring
  • Client Friendly Policies
  • Over Delivered

Maninder S.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use and setup

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Easy to use, good feature but need improvement

What is your favorite aspect of this product?

Data Management and friendly gui

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

I will recommend

Pros

  • Reliable
  • Unique Features
  • Saves Time
  • Fair

Cons

  • Inhibits Innovation
  • Charges for Enhancements
  • Less Friendly Negotiation

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