
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 91%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews
Anmol m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Great for Collaboration
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Sharing and collaborating on forms is smoother here than elsewhere.
What is your favorite aspect of this product?
Editing permissions for team members make it a great choice.
What do you dislike most about this product?
The interface can get laggy with long forms.
What recommendations would you give to someone considering this product?
For teams needing shared access to forms.
Pros
- Continually Improving Product
- Caring
- Respectful
- Fair
Please tell us why you think this review should be flagged.

Vishaldeep P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2025
Easy-to-use, tool for simple data collection.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's seamless integration with other Google Workspace tools, enabling effortless collaboration and real-time data analysis.
What is your favorite aspect of this product?
Its simplicity and ease of use for creating and sharing forms quickly, even for beginners.
What do you dislike most about this product?
The limited customization options for design and branding compared to other form-building tools.
What recommendations would you give to someone considering this product?
Leverage its integration with Google Sheets for efficient data management and analysis, but consider its design limitations if branding is crucial.
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Continually Improving Product
Please tell us why you think this review should be flagged.

Aina I.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2025
A good survey data collection tool.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms strong collaboration capability helps me greatly when building survey forms with groups of other people . Making it possible to track changes made to survey forms in real time, leave comments on changes made on surveys remotely and generally build surveys simultaneously . All of these improves the quality of my surveys , and makes it faster to build surveys.
What is your favorite aspect of this product?
By default, a lot of my target respondents with Google Forms are always already familiar with it. This makes it very convenient for them to respond to my surveys, leading to increased survey response. Since higher response rate is the goal of all of our surveys, using Google Forms for our surveys has helped to actualize this goal.
What do you dislike most about this product?
font styling, sharing options and even logic options on Google Forms are not as broad as they should be. These limitations are what I hope Google Forms will someday soon improve upon.
What recommendations would you give to someone considering this product?
For quick creation of surveys, Google Forms is the tool I will recommend , personally. It makes the process of creating surveys very simple and non-technical.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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