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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Security

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Easy tool for creating surveys.

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Cons

  • Commodity Features
  • Vendor Friendly Policies

Alejandro R.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Google Forms: Another way to enjoy a form

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a much easier to use program and you can learn to work with it in a matter of minutes. That is one of its advantages

What is your favorite aspect of this product?

Google Forms is an easy to use program. You learn very fast, it's free, you don't have to install anything on your computer.

What do you dislike most about this product?

I like everything about this program

What recommendations would you give to someone considering this product?

It is a program that is made for people who like research. I recommend it to anyone who likes to make forms to apply in studies

Pros

  • Helps Innovate
  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable

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