Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Nirmesh S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Google Forms is an efficient solution for survey

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Ease of implementation and integration.

What is your favorite aspect of this product?

It is a very user-friendly SaaS solution.

What do you dislike most about this product?

Google form creation can be a little tricky for surveying during the initial period of setting up the application.

What recommendations would you give to someone considering this product?

If surveying is your requirement and you are already using Google's other products then you can consider Google Forms for surveying solution.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Lynn J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Very easy to use,it's a fantastic product.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is so easy to use and the visual layout also attracts people.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing actually,I love it.

What recommendations would you give to someone considering this product?

He/She should not think of anything else apart from Google forms because it's a whole combo of everything you would want in a form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nutritionist Rangoli J.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Good simple tool to get voice and opinions

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out with its seamless integration within the Google Workspace ecosystem, offering real-time collaboration, automatic data collection in Google Sheets, and user-friendly design. It's free, easy to use, and accessible across devices, making it ideal for quick surveys, quizzes, or feedback collection with minimal setup.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its simplicity and ease of use. It allows users to quickly create surveys or quizzes, and the seamless integration with Google Sheets for real-time data collection makes analysis effortless. Plus, the collaborative features make it great for team projects and feedback.

What do you dislike most about this product?

Use of google account for using the account.

What recommendations would you give to someone considering this product?

If you're considering Google Forms, leverage its ease of use, real-time collaboration, and integration with Google Sheets for seamless data analysis. It's ideal for creating quick surveys, quizzes, or feedback forms. However, for advanced customization or conditional logic, explore complementary tools or plugins to extend its capabilities.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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