Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Nahian M.

  • Role: Finance
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2020

Google Form is most user friendly solution

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The main difference among the similar product is the application and easy to set up the survey form

What is your favorite aspect of this product?

Easy to conduct an online-based survey to collect data and generate a report

What do you dislike most about this product?

Default background of the google forms

What recommendations would you give to someone considering this product?

As a most user-friendly software I already recommend many of my colleagues to use google forms

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Alissa D.

  • Role: Public Sector
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2020

Easy to use and collaborate!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The ability to share and co-collaborate on sheets.

What is your favorite aspect of this product?

The ease of use.

What do you dislike most about this product?

Slight learning curve

What recommendations would you give to someone considering this product?

Learn the coding and formulas

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ramandeep S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2020

Product is good and support flexibility

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

They support other open sources software to utilize

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

Nothing much

What recommendations would you give to someone considering this product?

Just more into form

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Inspiring

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