Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Rosy O.

  • Role: Finance
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use. Free appl. No limit numberfor surveys

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms is straight forward easy to use. It's free and it allows you with simple steps to subscribe to have more functionalities.

What is your favorite aspect of this product?

free to use to try it and very easy to train people to use it.

What do you dislike most about this product?

Not existent features for surveys. You can't customize them even with the paid version of the app.

What recommendations would you give to someone considering this product?

I would add more features and more functionalities to customize.

Pros

  • Respectful
  • Security Protects

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Diego N.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great solution for small surveys and short tests

Likeliness to Recommend

5 /10

What differentiates Google Forms from other similar products?

It's very reliable due to Google's powerful infrastructure.

What is your favorite aspect of this product?

It1s very easy to use and it does basic graphics and analysis for you as you get input.

What do you dislike most about this product?

As you progress creating your srvey/online test, the slower the interface becomes to a point where, around 50-60 questions in, you are taking a whole minute to copy paste questions into the form.

What recommendations would you give to someone considering this product?

If you are going to do short tests, quick surveys and you are already in the Google Workspace system, go for it. Otherwise, see if other offerings suit you better before committing.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Commodity Features

Haradhan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Really great and productive tool for collect data

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google from is really great Survey,Feedback,Question and answers collection tool hopefully comes from google. It's More secure than others because google always try to provide best security for their user.Also Google Forms really easy to use and easy to customize and google forms working very well on every type of devices. Also Google forms user interface is smooth and easy to indicate.

What is your favorite aspect of this product?

Google forms customization option is one of the my favorite option and also advance logic and another things for make advance level survey or anything this feature is really batter then others.Also we can fully customize whole team,images,questions and also we can choose question type like M.C.Q,Short question, Describable question.All those things make it different from others from service provider.

What do you dislike most about this product?

Google make their any products with their lots of idea and also we know their security is next level and their support team really helpful.I like and also love google thats why i cannot dislike any thing of it.

What recommendations would you give to someone considering this product?

When you finding for best data collection system i recommend you just choose Google forms. Trust me it's one of the best and also easy to use digital tool ever. It's save lots of your working time.When someone ask my colleague and friend who are connected with same i always recommend them google forms.You can start your data collection journey easily and smoothly if you can use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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