Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Carla B.

  • Role: Human Resources
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Simple, reliable, fast results.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easy to access, I can enter from my cell phone without problems It is simple and there are no complications or learning curves to use google forms. I can include images or videos You can include collaborators and create a survey You can create forms with sections where you can see the progress of the form.

What is your favorite aspect of this product?

I have used Google Forms in a variety of ways, including registrations, booking services, sales revenue or cost forms, satisfaction ratings, employee surveys, etc. Sharing the forms/surveys is a flexible and quick process, you can get the link easily. The information I collect is easy to analyze, it gives me response statistics and I can connect it to google sheets.

What do you dislike most about this product?

I don't have bad experiences with G forms.

What recommendations would you give to someone considering this product?

Ideal for business and personal use. I recommend it for the availability of results in real time, the collection of information with this tool is easier.

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Helps Innovate
  • Reliable

SUNNY P.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

Great Google Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

THe difference is that it is FREE.

What is your favorite aspect of this product?

THe favorite aspect of this product is that it is free

What do you dislike most about this product?

NOthing I like everything

What recommendations would you give to someone considering this product?

They have a trial period. try it out and see if you like it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Farhan T.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use and works perfectly.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use and Security.

What is your favorite aspect of this product?

Conducts Surveys and Used in e-forms.

What do you dislike most about this product?

Nothing much about dislike, works perfectly fine.

What recommendations would you give to someone considering this product?

If you are looking for a software that is used to conduct surveys and e-forms with ease of use and security. Then it is one of the best software available.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

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