Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Vanashree B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best Fit For Large Scale Data Collection In One Go

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google form allows us to download collected data in any format (xlxs, pdf, csv etc) . The added cross application availability provided by google becomes very handy in managing various forms.

What is your favorite aspect of this product?

The feature that I liked is that google form supports quizzes along with general questionnaire, which makes it useful in taking assessments and display the result right away.

What do you dislike most about this product?

If there could be a way to maintain the entered data despite of page reload, it would be really helpful.

What recommendations would you give to someone considering this product?

This is a great tool to send a poll to a team to gauge interest or request feedback. It is also a great tool to capture data from a large pool of participants.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Appreciates Incumbent Status

Ebelio B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

The easiest way to create forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms integrates seamlessly with the different applications of the Google suite facilitating corporate work when creating surveys and analyzing the data obtained, with the help of Google Sheets and the functions it offers we can have real-time report of the information collected by the forms.

What is your favorite aspect of this product?

Something to highlight about Google Forms is its ease of use since no specialized knowledge is needed to create forms or surveys in a short time, from a child to university students can create any form without any problem and share it with their study or work group without any restriction.

What do you dislike most about this product?

It is very poor in terms of number of predefined templates which limits the aesthetics of the forms when creating them, customization is not the strong point in this case.

What recommendations would you give to someone considering this product?

The tool is designed to acquire information quickly and in real time, based on this we can know the tastes, feedback from our customers with just one link in which this information comes to us to perform the analysis and take decisive actions in the future. It also serves as a tool for internal evaluation as it allows the creation of didactic forms with which we can give feedback to our work team or as in these times of quarantine for study evaluations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Todd B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Effective tool to use for surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The ease of creating a survey and getting the results is key here, especially for a product offered for free from Google. No charge and you have the ability to download your results into a spreadsheet to share with your team.

What is your favorite aspect of this product?

Love being able to download survey results into a spreadsheet for an easy way to look at the results.

What do you dislike most about this product?

It does seem to duplicate some of the results or answers at times, or allows users to complete the survey more than once. Should be a tool that sees they completed it and can't do it again.

What recommendations would you give to someone considering this product?

If you want to create a survey or form and not have to check on it everyday to make sure it is working properly, than Google Forms is for you!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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