Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Tapiwa P.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Convenient and Versatile

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.

What is your favorite aspect of this product?

Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.

What do you dislike most about this product?

I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.

What recommendations would you give to someone considering this product?

Google forms is very easy to use

Pros

  • Effective Service
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ignitius D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use and good features

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its simplicity of use and multiple form types

What is your favorite aspect of this product?

The aspect of quizzes that allow for self marking

What do you dislike most about this product?

Lack of integration with other e-learning authoring tools

What recommendations would you give to someone considering this product?

For a simplified forms solution that gets the job done, try Google Forms.

Pros

  • Helps Innovate
  • Saves Time
  • Fair
  • Acts with Integrity

Deepanshu C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to create Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We use Google Forms as a critical tool in our recruitment and hiring process. instead of require candidates to submit a canopy letter with their application, we ask only for a resume. for people who have a resume that aligns with our needs, we then send a Google Form survey so as to capture the knowledge that's normally included during a covering letter . We use the responses to our survey to work out whether or not a candidate has the talents needed to succeed, an understanding of our business model and an interest in what we do, and will be an honest cultural fit.

What is your favorite aspect of this product?

It's very simple and intuitive It's included within the G-Suite which makes it extremely cost effective It's reliable

What do you dislike most about this product?

Logic branding might be vastly improved Increased styling options Increased reporting

What recommendations would you give to someone considering this product?

It's perfect in situations where you need a quick, simple solution. To be honest, I don't think of Google Forms as much as I should.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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