Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Manish K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

A super easy tool to create and manage forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms is my first choice for creating forms. I usually use it for internal purposes in my organization. Sometimes I use it to share it with my clients for reporting issues.

What is your favorite aspect of this product?

My favorite aspect is the form builder it is super easy. You can easily drag and drop fields and you can quickly create a form.

What do you dislike most about this product?

There is only thing I don't like about this tool is that you have to login to fill up this form. There should be an option to make it public as Google drive. Only user have the link will be able to submit and no need to login gmail account.

What recommendations would you give to someone considering this product?

If you are looking for a super easy tool to create forms then this is the best option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Afridi K.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Forms For All

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The user friendly experience is seen in the forms which is self driven do not need to contact or google for anything. Drag and drop is the best and a savior.

What is your favorite aspect of this product?

Drag and drop feature is the most required one i like about google form. and secondly the user experience and ease of access. all types of questions are listed not a single listing is left and it is upgrading with a great pace,

What do you dislike most about this product?

It doesnt have any security as it can be copy pasted from the sources but for me it is not the concern.

What recommendations would you give to someone considering this product?

Go for it. Best Product and great tool for your needs

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

Andrea D.

  • Role: C-Level
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

Easy to use, simple to show how to use to other employees

What is your favorite aspect of this product?

connected to the rest of the google suite

What do you dislike most about this product?

Not enough customization available

What recommendations would you give to someone considering this product?

Make sure this is what you are looking for !

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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