Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Bimal S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Exceptional product from Google

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

With the help of Google Forms we can easily collect data from our clients or working staffs in order to facilitate smooth running of the day-to-day activities of the company.

What is your favorite aspect of this product?

Creating, sharing, and collecting form data from people can be done in a few steps with less amount of time. This is my favorite aspect of this product.

What do you dislike most about this product?

Google forms consist of UI that is not so catchy and attractive. I dislike this part of this product.

What recommendations would you give to someone considering this product?

Google Forms provides all the features needed for any organization to carry out data collection so I'd like to recommend this product to all the data collectors to consider this product.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Alejandro P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use great functions

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The cost of license, is shipper compared with office 365.

What is your favorite aspect of this product?

The price of license is ones of the best benefits, specially if you don't need advanced capabilities

What do you dislike most about this product?

It don't have an integration with Microsoft office

What recommendations would you give to someone considering this product?

Consider Google Forms if you don't need to integrate with your Microsoft environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Heide R.

  • Role: C-Level
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use and collect answers!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It’s pretty similar to other forms.

What is your favorite aspect of this product?

I love that it’s simple and straightforward, easy to implement and use.

What do you dislike most about this product?

I wish it was more customizable in terms of branding, and that it would be a little clearer on data collection when you make a change after initially sending it out to people!

What recommendations would you give to someone considering this product?

It’s pretty great and straightforward!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons