Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Camilo D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Google Forms Best Software to Create Perfect Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We can ask the survey questions right away with its customizable options that keep you very organized, the results are already excellent. We are notified when someone responds to forms. Google Forms software is amazing at collecting data simply and easily, we use it internally as part of our CRM to collect accurate information and data from projects and leads. We can easily access the data in real time, users don't have to go through the stress of downloading an app or anything like that, we save on developer payments and other apps.

What is your favorite aspect of this product?

What excites me most about Google Forms software is its incredibly powerful tool to collect data from team members, potential customers in a very organized and effective way. Amazing features in Google forms software and drag and drop form creation is very efficient, we don't need any coding, great simple interface that can be improved to make everything more complete, we can create many different forms. It is very intuitive on notebooks, tablets and cell phones and very light, we can integrate with other Google services, such as google drive, google spreadsheets, among others.

What do you dislike most about this product?

No software is flawless that cannot be updated over time, but the Google Forms software is almost flawless with all features and tools and in its integration with other Google services. For better user experience in Google Forms software, it can develop new functions and integration with other software options.

What recommendations would you give to someone considering this product?

Google Software Forms gathers detailed and necessary information to collect accurate and up-to-date data Many small and medium businesses in the industry use Google form software, to get valuable information it is robust and effective software that is important for every business. Since the forms are smart and easy to edit, we can fix everything quickly and collect accurate data. We can preview the forms before sending them this is very interesting, we have the option to send them by email, and we can post the links on social networks among the many amazing options, excellent interaction with the Google Forms software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Milan S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

An excellent learning application for learners.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Easy integration of your google account with the forms, it’s terribly easy to make a form for your specific goal and launch it as well. Chance to compile a list of queries while expecting an oversized range of answers organized in real-time. Google Forms captures information that’s essential to succeed. It's a clean cut. Simple and straightforward to learn and make forms.

What is your favorite aspect of this product?

Google Forms is a nice application for making easy surveys, collecting answers to questionnaires, and soliciting testimonials and feedback. Its easy-to-use interface needs very little learning so it’s good for beginners or those less practiced in advanced survey creation software. The capture of information from purchasers and/or consultants for real-time analysis. For data analysis for our work team, the predefined templates permit the creation of tests and knowledge tests that are terribly didactic and simple to grade.

What do you dislike most about this product?

It lacks advanced features like a user interface, it’s the dry form. Functionality tools aren’t at one place – it’s here and there. It has to add some extra space to content creation to serve the interests of all walks of business.

What recommendations would you give to someone considering this product?

Google Forms is a great tool to use particularly once we are teaching through distance learning. The software package permits real-time testing and it allows us to prevent students from gap other tabs while they’re testing. I additionally love that you simply can see results supported by individual scores and breaks down the results so we can see specifically what the students missed.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Antoun y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

The only tool you need to create & manage Forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms specialize in creating, sending and managing all types of online forms.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is how easy they made it to create a form and share it with the people you want. Then you can view detailed analytics about the responses you recieved.

What do you dislike most about this product?

The fact that it specialized in forms and doesnt focus enough on similar things such as survey creation makes it a product for a specific use which is forms building.

What recommendations would you give to someone considering this product?

I recommend using Google forms for all you forms needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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