Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Nikhil J.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use tool with great analysis available

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google form is free and can be accessed from anywhere and have very nice analytics with a very simple design

What is your favorite aspect of this product?

the analytics provided by google form is the best I can get from any tool

What do you dislike most about this product?

need to improve UI also needs to add features.

What recommendations would you give to someone considering this product?

I highly recommend using google form because of its intuitive features

Pros

  • Performance Enhancing
  • Efficient Service
  • Saves Time
  • Respectful

Engin K.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Professional way to collect data.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Easy to find and learn how to use basics.

What is your favorite aspect of this product?

You can get a data with lots of different details and options that you can arrange to get the best result for your need.

What do you dislike most about this product?

You can't change your form's details or features after you created and shared with your coworkers.

What recommendations would you give to someone considering this product?

Check every details and features before create a form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Tony y.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best product with respect to managing your forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is another successful product from Google that is specific to making, sending and analyzing data that you get from the forms.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is that its so simple to use and anyone can create any type of form and share it with the number of people you want then easily view all the replies whether as a summary or in details.

What do you dislike most about this product?

Being a cloud solution is the only thing I can mention as a dislike, and that is due to security related issues, other than that its a perfect product.

What recommendations would you give to someone considering this product?

I recommend trying the free version of Google Forms and upgrade to benefit from all the features when needed.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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