Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

JOSHUA F.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Forms is awesome!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is extremely easy to use and setup.

What is your favorite aspect of this product?

I like the many options it has for setting up surveys or forms for collecting lead information.

What do you dislike most about this product?

I wish the design was a bit more pleasing.

What recommendations would you give to someone considering this product?

Test it out first!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Conner C.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Simple and Easy to use. Anyone can use it!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is very easy to use and it comes with your Gmail account. This makes it very easy to use and design a form to setup quick and easy forms in no time.

What is your favorite aspect of this product?

That It is included in Gmail accounts. This makes it very convenient to use without having to signup for a secondary form making account.

What do you dislike most about this product?

The functionality of the design.You are very limited by the style of the design of your forms.

What recommendations would you give to someone considering this product?

If you need to make a simple form and you have a gmail account then this is a no brainer. If you need advance formatting you may need to look elsewhere.

Pros

  • Efficient Service
  • Respectful
  • Effective Service
  • Caring

Cons

  • Vendor Friendly Policies
  • Less Generous

Shubham K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Forms - A survey tool you all need

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Features include, but are not limited to, menu search, shuffle of questions for randomized order, limiting responses to once per person, shorter URLs, custom themes, automatically generating answer suggestions when creating forms, and an "Upload file" option for users answering questions that require them to share.

What is your favorite aspect of this product?

Upload images files in the form to explain better results

What do you dislike most about this product?

It is not available offline

What recommendations would you give to someone considering this product?

If you're a moderate user of Google Forms, you probably already know that you can choose between storing your results as a spreadsheet or keeping them within the form. However, you may not know which one to choose or why.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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