Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Great and easy to use product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jade H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Should be in a researcher's tool box!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is part of the Philippine culture already. Google forms were now the go-to product of Filipinos whenever they needed to send a form for them to fill out or a survey to administer. This cultural integration of Google forms to Filipinos stemmed from the fact that Google Forms is easy to use, free, and has better accessibility than any other similar products in the market. They also continue improving to provide the best experience for their end users.

What is your favorite aspect of this product?

My favorite aspect of this product is it improves my productivity and saves a lot of resources and time. For instance, I used google forms to administer my survey questionnaires for my research and even for my thesis. Due to the pandemic, I couldn't go personally to my respondents. Hence, Google Forms was the best option to reach them and gather data. I just sent the link to them, and voila, the next thing I know, my respondents have already provided me with the data I needed. The answers to the quiz I also created were automatically checked, saving me a lot of time that I devoted to polishing my manuscript.

What do you dislike most about this product?

What I dislike about Google forms is that they could do better with their analytics. Bar graphs and pies are very basic. I know they could do better than that to provide their users with better insights from the data gathered.

What recommendations would you give to someone considering this product?

Once you have tried it, it will be your go-to product whenever you need to administer a survey, gather pertinent information in your organization, or use it in academia. Google Forms has features that could save you a lot of time, energy, and resources, improving your general productivity, whatever organization you are currently affiliated with.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Arvind Kr. Rai ..

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great product for collecting data

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms are different from other products present in the market as it is integrated with all the google services such as excel and calender.

What is your favorite aspect of this product?

The best part of this product is its user interface and ease of customization.

What do you dislike most about this product?

Almost every thing is good in google forms so nothing to dislike as of now

What recommendations would you give to someone considering this product?

One should surely go for this application

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

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