Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Daniel M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use product.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Intergration with other products

What is your favorite aspect of this product?

Easy of end user use

What do you dislike most about this product?

No complaints

What recommendations would you give to someone considering this product?

Make sure it suites your needs

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Ruhul Zeashan A.

  • Role: Operations
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Wonderful product. It is easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The drag-and-drop application lets you concentrate on writing efficient questions instead of spending all day fighting complicated coding requirements.

What is your favorite aspect of this product?

Another significant advantage of using Google Forms is that the software is seamlessly compatible with the Google Workspace product suite to provide a streamlined overall workflow. Google Workspace integration is particularly beneficial to those who already use Google software solutions in their existing workflow, making for seamless system use.

What do you dislike most about this product?

The only dislike about the product is that it is necessary to have internet to be able to use this tool.

What recommendations would you give to someone considering this product?

Comparable survey software solutions with Google Forms include SurveyMonkey, Microsoft Forms, Typeform, and Formstack, among many others. What sets Google Forms apart from its competitors is that it comes as part of the larger Google Workspace suite, promoting a more streamlined overall workflow.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Vishal M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use that comes with great features

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Very easy to use and you can use their great features are low cost

What is your favorite aspect of this product?

Easy integration

What do you dislike most about this product?

Nothing that I can share here.

What recommendations would you give to someone considering this product?

Google Forms is a great tool to create any kind of forms and survey.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Inspires Innovation

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