Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Gabriela G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use and secure

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Auto save in the cloud

What is your favorite aspect of this product?

It's easy to use, free, great for collaborating,

What do you dislike most about this product?

Lack of customization options

What recommendations would you give to someone considering this product?

You can integrate Google products like Google Sheets and Google Docs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Commodity Features

Carlos David M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2022

A free and reliable forms tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

How robust it is, and its API integration documentation is very well written which is a timesaver when used on a project.

What is your favorite aspect of this product?

The amount of value it provides on its free version if it's true there are enterprise plans available for more specific business needs the free personal version provides enough value for small projects.

What do you dislike most about this product?

The only downside of it is that users that answer a form are always required to log in with their own Google Account to be able to respond.

What recommendations would you give to someone considering this product?

Google Forms is one of the most forms and survey management tools you'll find in the market, in case you are unsure of what it can do you can always enjoy its 14 days trial version to ensure it provides the business value you need.

Pros

  • Inspires Innovation
  • Respectful
  • Acts with Integrity
  • Generous Negotitation

Daniel P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Best form for survey and Eform

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

it provides real-time statistics for form owner

What is your favorite aspect of this product?

the analysis and statistics

What do you dislike most about this product?

nothing about it

What recommendations would you give to someone considering this product?

it perfect for me

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Client Friendly Policies

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