Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Amit B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Extremely useful application

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It has made the job of many people easy as taking a survey in organisations become simple and the data is confidential.

What is your favorite aspect of this product?

You can add attachments to the forms and send and copy received to yourself too.

What do you dislike most about this product?

Boring backgrounds and design of form

What recommendations would you give to someone considering this product?

For large organisations it is a must have tool

Pros

  • Continually Improving Product
  • Saves Time
  • Client Friendly Policies
  • Acts with Integrity

Prashil W.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy application for using forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms is very easy to use and very user-centric product.

What is your favorite aspect of this product?

Integration with different google products is awesome.

What do you dislike most about this product?

There are issues, when the user doesnt have google account and we want to update the result.

What recommendations would you give to someone considering this product?

If the requirement is for gathering data via forms in an organization for any kind of survey then Google forms is the best.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Kunal V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

OPTIMISTIC REVIEW COLLECTOR

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I haven't tried any other platforms, and I don't like to do it, because I am very satisfied with the quality and functionality provided by Google.

What is your favorite aspect of this product?

It's too simple for who are filling data to the form, as well as who are collecting data.

What do you dislike most about this product?

I have no dislike for google forms.

What recommendations would you give to someone considering this product?

I would recommend this to everyone, who wants to collect the data or reviews from others.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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