Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Hina S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Simple and Powerful Tool for Gathering Data

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out from other similar products with its ease of use and the ability to quickly create and share surveys, forms, and quizzes. It also offers a range of features such as the ability to customize and brand your forms, add images and videos, and collect payments. Additionally, Google Forms provides real-time analytics and data insights to help you identify trends and make informed decisions. Finally, its integration with Google Sheets and other Google products makes it a powerful tool for collaboration.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is the ability to easily create surveys and quizzes with a variety of question types. It's also great for collecting feedback and data from customers, students, and colleagues. Plus, the forms are easy to customize and share with others.

What do you dislike most about this product?

One of the main things I dislike about Google Forms is the lack of customization options. While there are some basic customization options, such as font and color, there is not much else you can do to make the form look unique and tailored to your needs. Additionally, if you want to add more complex features, such as calculations or branching logic, then you have to use a third-party add-on, which can be expensive and time-consuming.

What recommendations would you give to someone considering this product?

1. Start by familiarizing yourself with the Google Forms interface and all the features it offers. Explore the various templates available and decide which best fits your needs. 2. Think carefully about the questions you want to ask and the type of responses you want to receive. Consider using branching logic to create a more personalized experience for respondents. 3. Make sure to preview your form before sending it out, to ensure that all the questions and answers are properly formatted and that there are no errors. 4. Consider using a third-party add-on to enhance the features of Google Forms. For example, you can use add-ons to add ima

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Baleigh K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great product!

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

It is so easy to use.

What is your favorite aspect of this product?

It is user friendly.

What do you dislike most about this product?

I do not dislike anything.

What recommendations would you give to someone considering this product?

It is great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A centralized productivity tool.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Since everything can be located in one location, installing large software suites is optional. You can work without an internet connection and let it sync when you finish. The best email client is Gmail. The remainder of the components, like calendar, meet, maintain, and so forth, are great for usage daily at work. The workplace is excellent overall.

What is your favorite aspect of this product?

Allowing team members to collaborate and communicate in real-time while working on the same project is the main objective of using Google forms. The most enticing feature of artificial intelligence is that it prevents the user from installing any more apps for any job while still making intelligent suggestions. You need this if you already use Google products but want to sound more professional. This is a frequent part of my routine because of the security features, ease of adding/removing team members, and interoperability with many Google products.

What do you dislike most about this product?

GWS as mail must occasionally be altered because it only works well online. Even if Google is the only provider, tools like GWSMO will give the impression of an overview; nonetheless, they still need to catch up regarding integration and many other areas. Good integration should have been considered when developing GWSMO. There are a few options for form design with Google Forms. For instance, you cannot produce a table with rows.

What recommendations would you give to someone considering this product?

Because Google Forms are straightforward, anyone with a basic understanding of technology can develop and utilize them. Even data collection for a management research project may be done with it. Google Meets simple to use and fosters peer connections. Google Calendar reminders that are automated for appointments and recurring chores. However, you can get in touch with the personnel if you run into any problems.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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