Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Gaurav M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out due to its seamless integration with other Google Workspace tools like Sheets, Docs, and Drive, enabling real-time data syncing and collaboration. Its simple, user-friendly interface and free access make it more accessible compared to many paid alternatives.

What is your favorite aspect of this product?

The best aspect of Google Forms is its real-time collaboration, allowing multiple users to work on the same form simultaneously. Also, the automatic export of responses to Google Sheets for easy analysis is highly efficient.

What do you dislike most about this product?

Google Forms has limited customization options for design and branding, making it hard to create highly personalized or visually unique forms. Advanced features, like conditional logic, are also more basic compared to some competitors.

What recommendations would you give to someone considering this product?

For someone considering Google Forms, it's perfect for basic surveys, quizzes, and simple data collection. However, if you need more advanced features like robust design customization or in-depth analytics, you might want to explore premium alternatives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Devender B.

  • Role: Student Academic
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Enhance Productivity

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It provides a breadth of feature like mcq, choosing option, links, file etc. to add in a question.

What is your favorite aspect of this product?

There are no longer any requirements for using Excel to collect data from users.

What do you dislike most about this product?

It should be in integrated with Google Gemini to help user by providing him AI functionality.

What recommendations would you give to someone considering this product?

They should go for it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Rakshit C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Google Sheets - Great to mange records.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is easy to organise information automatically and it’s very unique from its similar products as we have way for backup all our data as hard copy in case our system loses data.We can share files with one of our clients so we can always easily access and edit the files.

What is your favorite aspect of this product?

I love Google sheet for reporting , planning and organising information. It’s fast , simple , and easy to use and collaborate on. I use Google sheets for other projects such as creating list for specific supporters , and where supporters are in their engagement with our organisation.

What do you dislike most about this product?

I like to see improvement to be able to have a row show the latest status from another row on a different sheet.

What recommendations would you give to someone considering this product?

I would highly recommend Google Form to business to consider it as return on investment is high , be it quick presentations with analyse raw data , collaboratively.It has helped us work more efficiently by making it easier to work from one sheet and not lose track of versions by passing around attached documents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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