
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 91%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Drag and Drop Design
Security
Workflow Automation
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
David P.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Great for collecting job applications.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I use Google Forms to collect job applications for my company, and it's an easy process.
What is your favorite aspect of this product?
You can add file upload fields so applicants can submit their CV directly through the form. The ability to set required fields ensures that no one misses out on important information.
What do you dislike most about this product?
The only downside is that the file size limit for uploads is pretty low.
What recommendations would you give to someone considering this product?
If you’re managing job applications, Google Forms is a simple and professional solution.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Marco M.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2025
Great for polls on customer satisfaction.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is a great way to get feedback from customers.
What is your favorite aspect of this product?
I like that the form can be changed to include star scores and free-form questions. The feedback summary automatically creates charts for you that show patterns in customer feedback.
What do you dislike most about this product?
The downside is that you can’t easily link the answers to customer data without using Google Sheets.
What recommendations would you give to someone considering this product?
If you want to measure customer satisfaction, Google Forms is simple and reliable.
Pros
- Helps Innovate
- Unique Features
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Alice N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Free and cheap
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms links are easy to share to customers and team in cases of assessment.
What is your favorite aspect of this product?
Google Forms details can be easily duplicated
What do you dislike most about this product?
Google Forms is always friendly and manageable
Pros
- Inspires Innovation
- Performance Enhancing
- Caring
- Fair
Please tell us why you think this review should be flagged.
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