Global Relay

Global Relay Archive

Composite Score

7.9 /10

CX Score

8.3 /10

5 Reviews Write a Review

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What is Global Relay Archive?

Global Relay Archive is a world-class compliance archiving and monitoring solution that seamlessly integrates with email and messaging systems to deliver superior search, retrieval and monitoring capabilities.

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Global Relay Archive Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Global Relay Archive?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 91

Data Encryption

100

Granularity

External Storage Connectivity

Long Term Data Retention

Data Format Native Generic

Platform Support

Restore to Current Format

Multiple Format Support

Data Deletion Control and Space Gain

Data Compression

Storage Optimization

Vendor Capability Ratings

Average 91

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Global Relay Archive Reviews

Bhagyashree D.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Global Relay Archive from other similar products?

its unique in it

What is your favorite aspect of this product?

easy to understand

What do you dislike most about this product?

nothing is dislike

What recommendations would you give to someone considering this product?

use this app to your work and trust on it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Global Relay Archive

What is Global Relay Archive?

Company Details

Need Assistance?

Global Relay Archive Ratings

92 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Global Relay Archive?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Granularity 'The granular storage of data, such that it can be searched and recovered in an expedient manner.

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Global Relay Archive Reviews

Bhagyashree D.

Fantastic product!

Likeliness to Recommend

Pros

Feature Ratings

Data Encryption

Granularity

External Storage Connectivity

Long Term Data Retention

Data Format Native Generic

Platform Support

Restore to Current Format

Multiple Format Support

Data Deletion Control and Space Gain

Data Compression

Storage Optimization

Vendor Capability Ratings

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support