In Partnership With SelectHub
What is FreshBooks?
FreshBooks is changing the way business owners manage their books. Its owner-first accounting platform, loved by businesses in over 160 countries, takes an easy-to-use approach to managing finances, billing, payments, and client engagement. FreshBooks, known for its 10x Stevie award winning customer support, serves customers of all sizes from offices in Canada, Croatia, Mexico, Netherlands, and the US.
Company Details
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In Partnership With SelectHub
FreshBooks Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on FreshBooks.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FreshBooks?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Expense Management
Time Management
Reporting Components
Case Management
Fee Management
Trust Accounting
Billing and Invoice Management
Financial Analysis
Payments
Contact Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Business Value Created
Ease of Customization
Also Featured in...
FreshBooks Reviews
Tricia C.
- Role: Finance
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2021
A marvelous tool for accounting and billing.
Likeliness to Recommend
What differentiates FreshBooks from other similar products?
FreshBooks is very important as it accepts online payments. This tool is reliable with processing and managing bills. It's very secure and simple to use.
What is your favorite aspect of this product?
It's simple to track and manage cash flows. It's easier to create and manage invoices with FreshBooks. It's simple to track time and expenses using this tool. Enables ease of preparing financial accounting reports.
What do you dislike most about this product?
I got nothing to complain as FreshBooks keeps me on top of accounting, billing and invoicing.
What recommendations would you give to someone considering this product?
I consider FreshBooks as a more convenient tool for accounting, billing and invoicing compared to it's alternatives.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Robert J.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2021
An Exceptional Accounting Tool.
Likeliness to Recommend
What differentiates FreshBooks from other similar products?
This tool makes it possible for me to create and manage invoices easily.
What is your favorite aspect of this product?
This tool is reliable with billing and invoicing. It's simple to track and manage expenses with this tool. It's simple to prepare financial statements reports. It's more convenient with bank reconciliation.
What do you dislike most about this product?
I have nothing to complain as this tool meets all our needs.
What recommendations would you give to someone considering this product?
I strongly recommend this tool for all accounting needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
victor t.
- Role: Finance
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jan 2021
refresh accounting processes with freshbooks.
Likeliness to Recommend
What differentiates FreshBooks from other similar products?
Most accounting software are very practical and allow you to record all the accounting operations of your company, freshbooks is a better way of doing things, it is innovative, it allows you to register invoices very quickly and the precision is unmatched, the most outstanding feature and what makes this tool the best is precision.
What is your favorite aspect of this product?
freshbooks offers many tools for users, it allows to elaborate detailed invoices and sends them to clients automatically, it is easy to use and the user interface is very attractive. you can keep your company's accounting without any complications, you can control all accounting processes, thanks to this tool.
What do you dislike most about this product?
In the time that I have been using freshbooks I have not had problems, from the beginning I have understood how this tool works and I hope to continue enjoying its performance.
What recommendations would you give to someone considering this product?
To achieve the objectives of a company we must bear in mind that we must be very precise in accounting, to be able to achieve this task it is necessary to implement unique software that will help us improve, freshbooks will allow you to record all accounting processes and help you to control all your bills.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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