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In Partnership With SelectHub
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What is FreshBooks?
FreshBooks is changing the way business owners manage their books. Its owner-first accounting platform, loved by businesses in over 160 countries, takes an easy-to-use approach to managing finances, billing, payments, and client engagement. FreshBooks, known for its 10x Stevie award winning customer support, serves customers of all sizes from offices in Canada, Croatia, Mexico, Netherlands, and the US.
Company Details
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FreshBooks Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on FreshBooks.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
88 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FreshBooks?
Pros
- Respectful
- Performance Enhancing
- Client Friendly Policies
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
Cost Revenue Tracking
Expense Management
Reconciliation
Dashboards, Analytics and Reporting
Cash Flow Management
Accounts Payable Purchase Orders
Project Accounting
General Ledger Chart of Accounts
Integration APIs
Budgeting Forecasting
Vendor Capability Ratings
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Quality of Features
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Also Featured in...
FreshBooks Reviews
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Daniyal K.
- Role: Finance
- Industry: Electronics
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2024
Amazing Software ،,,,👍
Likeliness to Recommend
What differentiates FreshBooks from other similar products?
FreshBooks is quite different from the other softwares their time tracking function that make it easy to bill the invoices, their API's and their reporting tools is amazing and the one of the best thing is their interface.
What is your favorite aspect of this product?
My favorite aspect is their reporting and time tracking tool and also their back-end support is amazing.
What do you dislike most about this product?
There is nothing bad in this software that should be dislike although yes there are some improvements that can be improved.
What recommendations would you give to someone considering this product?
People's who are finding an accounting software that can provided you all features in less prices then i would say must go for FreshBooks this software will never disappoint you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Muhammad Adnan H.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Best and easy product to use with best privacy
Likeliness to Recommend
What differentiates FreshBooks from other similar products?
Not a big difference but freshbook is little bit different and unique and more reliable then other similar products like XERO and quickbook
What is your favorite aspect of this product?
Most favourite and biggest advantage of time saving on bookkeeping and accounting
What do you dislike most about this product?
According to my use, I didn't found any single error in this software
What recommendations would you give to someone considering this product?
It's a best product
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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Amy F.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2024
Amazing product!
Likeliness to Recommend
What differentiates FreshBooks from other similar products?
cloud based, super easy to use!
What is your favorite aspect of this product?
ease in use and ease in getting someone on the phone when I need assistance
What do you dislike most about this product?
honestly, nothing
What recommendations would you give to someone considering this product?
Do it! Don't hesitate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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