Google

Firebase

Composite Score

8.4 /10

CX Score

8.6 /10

53 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2024 Emotional Footprint Champion

Latest Award, 2024

Product Impact

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

10% Neutral

90% Positive

Pros

Enables Productivity
Reliable
Helps Innovate
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

Data Analysis and Survey Function

Mobile Functionality

Conversion Analysis

API Framework

Marketing Analytics

Data Warehousing

Data Management

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Manish S.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

One place for more products like analytics , crash

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Easy to integrate One solution for different problems Campaign tracking Analytics tracking User trends User Location Application Crash

What is your favorite aspect of this product?

Easy to integrate One solution for different problems

What do you dislike most about this product?

User data should be easily accessible

What recommendations would you give to someone considering this product?

I will say must try this product lots of features are free there

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Federico M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

A good all-in-one service platform

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

The complete integration with the Google suite and the possibility to create something complete even in the free tier

What is your favorite aspect of this product?

Firebase is a platform that is already complete in its free tier. Its strength is to be an all in one tool that allows you to manage different aspects of applications such as analytics, DB, login management, push notification, UI test and much more. In terms of integration, it integrates easily thanks to its libraries and SDKs, available for the upgrading of programming languages

What do you dislike most about this product?

Sometimes the data provided is not 100% accurate, leaving the benefit of the doubt on the possible data-driven choices to be made.

What recommendations would you give to someone considering this product?

Firebase is a great tool to get started. It is useful both in the IT part with its various services for the correct management of data (DB, login authenticator, etc) and in the analysis activity.

Pros

Security Protects
Acts with Integrity
Helps Innovate
Performance Enhancing

Cons

Slower Product Innovation

Anubhav A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2022

Best Cloud Service for Integrating Authentication

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Firebase is a backend-as-a-service platform that provides developers with a suite of tools to develop mobile and web applications. It offers features such as authentication, storage, real-time database, and more. Other similar products include AWS Mobile Hub and Azure Mobile Services.

What is your favorite aspect of this product?

There are a few things I love about Firebase. First, the ease of use. It is very easy to get started with Firebase and add it to your project. Second, the community. Firebase has a great community of developers who are always willing to help out. Finally, the features. Firebase has a lot of great features that make developing web and mobile apps easier.

What do you dislike most about this product?

There are a few things that I dislike about Firebase. One is that there is no way to manage user permissions on a granular level. Another is that there is no way to query data in Firebase.

What recommendations would you give to someone considering this product?

Firebase is a great platform for quickly developing and deploying web and mobile applications. It offers a wide range of features, including user authentication, real-time database, file storage, and hosting. It also integrates well with other services, such as Google Analytics, Google Cloud Platform, and Google App Engine.

Pros

Helps Innovate
Acts with Integrity
Transparent
Reliable

Firebase

What is Firebase?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Mobile Functionality Can be used on mobile devices​

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Data Management Includes data sharing, data storage, records management, and data security.

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Manish S.

One place for more products like analytics , crash

Likeliness to Recommend

Pros

Federico M.

A good all-in-one service platform

Likeliness to Recommend

Pros

Cons

Anubhav A.

Best Cloud Service for Integrating Authentication

Likeliness to Recommend

Pros

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Analytics and Reporting

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Conversion Analysis

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Audience Segmentation

Vendor Capability Ratings

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Ease of Implementation

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Ease of IT Administration

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