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Firebase

Composite Score

8.4 /10

CX Score

8.6 /10

53 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2024 Emotional Footprint Champion

Latest Award, 2024

Product Impact

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

10% Neutral

90% Positive

Pros

Enables Productivity
Reliable
Helps Innovate
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

Data Analysis and Survey Function

Mobile Functionality

Conversion Analysis

API Framework

Marketing Analytics

Data Warehousing

Data Management

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Martin L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Features are great.

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Real time processing regardless of the workload A real-time database with zero down time. User authentication hence high security

What is your favorite aspect of this product?

Huge fire storage that is efficient and reliable. Multiple interactions especially while using social media platforms. Application supervision and monitoring is automatic.

What do you dislike most about this product?

The UI/UX is not great. Storage cost is high.

What recommendations would you give to someone considering this product?

Great tool for cloud messaging and application management.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Roger C.

Role: Industry Specific Role
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Great tool for cloud messaging.

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Real time processing of data. Very efficient and effective. Server-less application management.

What is your favorite aspect of this product?

Great for file storage. User authentication hence high data security. Helps in app building and running.

What do you dislike most about this product?

Integration with other services is not easy.

What recommendations would you give to someone considering this product?

A must have for file and database storage

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Faruk R.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Valuable and Articulate Marketing Platform

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

Firebase delivers an excellent survey function.

What is your favorite aspect of this product?

Firebase is determined to include the API framework for simplistic functioning

What do you dislike most about this product?

Firebase evaluates markets, to improve performance and changed

What recommendations would you give to someone considering this product?

Firebase is committed in creating a suitable market procedures.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Firebase

What is Firebase?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Mobile Functionality Can be used on mobile devices​

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Data Management Includes data sharing, data storage, records management, and data security.

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Martin L.

Features are great.

Likeliness to Recommend

Pros

Roger C.

Great tool for cloud messaging.

Likeliness to Recommend

Pros

Faruk R.

Valuable and Articulate Marketing Platform

Likeliness to Recommend

Pros

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Analytics and Reporting

Device and Browser Analytics

Data Analysis and Survey Function

Mobile Functionality

Conversion Analysis

API Framework

Marketing Analytics

Data Warehousing

Data Management

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support