Google

Firebase

Composite Score

8.4 /10

CX Score

8.6 /10

53 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2024 Emotional Footprint Champion

Latest Award, 2024

Product Impact

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

10% Neutral

90% Positive

Pros

Enables Productivity
Reliable
Helps Innovate
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

Data Analysis and Survey Function

Mobile Functionality

Conversion Analysis

API Framework

Marketing Analytics

Data Warehousing

Data Management

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Agustín N.

Role: Information Technology
Industry: Entertainment
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Super intuitive and well know by the industry

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Google integration is seamless, since it's a Google Product. Documentation and third party libraries are well known and well tested.

What is your favorite aspect of this product?

The ease of use and it's intuitive UI. You won't need infrastructure or backend at all when using Firebase.

What do you dislike most about this product?

High prices when you need more users.

What recommendations would you give to someone considering this product?

It's so easy to use and that powerful that it could replace a full backend, but when it has been stablished and accepted by your tech-stack, scaling with Firebase is very expensive, specially when adding users to your app.

Pros

Helps Innovate
Reliable
Enables Productivity
Effective Service

Brain B.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Appropriate Mobile App Analytical Tool

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase takes the browsers of the used devices and analyze them to offer accurate answers. Secondly, Firebase allows every application that means to a company undergo the required analysis.

What is your favorite aspect of this product?

Firebase takes reports and present them in a manner that display confidence and reality. Firebase also plays a vital role for engaging customers and conducting polls or surveys.

What do you dislike most about this product?

Firebase is a vibrant and a well planned application in making companies analyze mobile apps, which are commonly used by consumers.

What recommendations would you give to someone considering this product?

Firebase makes research and customer feedback a simplistic and faster process.There is accurate way of measuring the efficiency of a company by analyzing browsers and applications.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Rohan B.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

One platform for your business needs

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase is being used along with Flutter/Dart for cross platform mobile apps, and in native Android/iOS mobile apps as well. It provides very robust, scalable and easy to use APIs and SDKs that make your life as a mobile app developer so much easier

What is your favorite aspect of this product?

Authentication APIs Block storage Databases Cost management

What do you dislike most about this product?

You have to restrict yourself on single storage bucket for all of the users. High costs for storage. There are very limited connections in one single transaction.

What recommendations would you give to someone considering this product?

Well suited for cases when you are dealing with Android or iOS backend and OAuths, or when data storage is a smaller concern than authorizations or push notifications. Not suited if you have a large user base and each transaction of the data exchange involves several users. It will cost too much.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Effective Service

Firebase

What is Firebase?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Mobile Functionality Can be used on mobile devices​

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Data Management Includes data sharing, data storage, records management, and data security.

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Agustín N.

Super intuitive and well know by the industry

Likeliness to Recommend

Pros

Brain B.

Appropriate Mobile App Analytical Tool

Likeliness to Recommend

Pros

Rohan B.

One platform for your business needs

Likeliness to Recommend

Pros

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Feature Ratings

Analytics and Reporting

Device and Browser Analytics

Data Analysis and Survey Function

Mobile Functionality

Conversion Analysis

API Framework

Marketing Analytics

Data Warehousing

Data Management

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support