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Firebase Logo Award Winner Product Badge
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Firebase

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Firebase
8.4 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative
10% Neutral
90% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

85

Device and Browser Analytics

83

Data Analysis and Survey Function

83

Mobile Functionality

82

Conversion Analysis

82

API Framework

82

Marketing Analytics

82

Data Warehousing

81

Data Management

80

Data Integrity

79

Audience Segmentation

78

Vendor Capability Ratings

Average 79

Business Value Created

83

Ease of Customization

81

Quality of Features

81

Usability and Intuitiveness

81

Ease of Implementation

80

Breadth of Features

80

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Firebase Reviews

Lecrae L.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Consolidated Product Analytical Platform

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase is informative in matters product analysis, which strengthens the customer close engagement.

What is your favorite aspect of this product?

Firebase gives quality determination on what needs to be changed for customer satisfaction.

What do you dislike most about this product?

Firebase has powerful product analysis for business enhancement.

What recommendations would you give to someone considering this product?

Manageable Product Support Item.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Caring

Edith S.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A great solution for real-time apps.

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Because I always have everything I need to create what I had in mind, I am always prepared to solve any problems that arise while working on a project. Whenever I find an error, I easily solve it using Firebase's help. It is very easy to find help in this application.

What is your favorite aspect of this product?

The thing I enjoy best about Firebase is how simple it is to add it to your app and integrate it, and how simple and effective everything is. It offers a simple method for establishing a reliable no-SQL database. It's quite simple to set up a Firebase database using Firestore, and it's simple to retrieve data from Firebase collections. They make it simple for newcomers to get started with it and immediately establish a functioning database connection.

What do you dislike most about this product?

It can sometimes be quite complex, and there are some coding features that it does not support. There is an insufficient amount of documentation available for sophisticated features. Users find it challenging to secure their databases with precise rules since security features, for example, have limited documentation. A more thorough description of Firebase's most recent changes and cutting-edge features is required because the company is constantly upgrading its products.

What recommendations would you give to someone considering this product?

You can choose from a variety of Firebase products, including real-time databases, the firestorm, storage, deployment, hosting, and analytics. All of these products are quite simple to use. Firebase is a wonderful place to start, particularly the firestorm if you are unfamiliar with document-based databases and looking for a side project to gain practical expertise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kathleen K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Analysis of applications, database, cloud and more

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

I choose Firebase because of its real-time analytics dashboard, which provides statistics on sessions, app opens, and other metrics in real time. It also aids us in determining the crash rate and stability of various app versions, as well as their compatibility with various mobile devices and models. We were able to boost the quantity of push notification delivery by many times thanks to Firebase.

What is your favorite aspect of this product?

Firebase provides free plans with a Firebase domain, database that is both versatile and fast. It enables application deployment and analytics hosting, allowing you to create a real-time dashboard for all essential occurrences. We can also view retention over time, app opens, and user engagement, as well as set custom filters for data display.

What do you dislike most about this product?

So far, there hasn't been anything about firebase that I don't enjoy. Everything is going according to plan.

What recommendations would you give to someone considering this product?

This platform has a lot of options if you want to develop a proof of concept app. You may simply create an account without the use of a credit or debit card. The unique feature is that many services are available for free. Firebase is extremely simple to use and can be learnt quickly using a variety of free online tutorials.

Pros

  • Effective Service
  • Caring
  • Fair
  • Transparent

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