Experiture Customer Reviews 2025 | SoftwareReviews

Experiture

Composite Score

8.2 /10

CX Score

8.5 /10

32 Reviews Write a Review

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What is Experiture?

Whether you are a B2B marketer looking to leverage your CRM data to attract and retain as many customers as possible – or you are a B2C marketer looking to maximize customer lifetime value – Experiture has a platform that fits your needs. Only Experiture offers software for both B2B and B2C marketers, which can leverage the data you already have to create coordinated, individualized cross-channel experiences that deliver the right message to the right audience, at the right time – without ongoing help from IT.

Company Details

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Awards & Recognition

Experiture won the following awards in the Marketing Platforms - Midmarket category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

9 Top Rated Features

2022

Experiture Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Experiture.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 99%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Experiture?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 94

Social Media Marketing Management

Advanced Campaign Management

Community Marketing Management

Multi Channel Integration

Email Marketing Automation

Marketing Workflow Management

Marketing Analytics

Marketing Operations Management

Mobile Marketing Management

Advanced Data Segmentation

Marketing Asset Management

Vendor Capability Ratings

Average 92

Usability and Intuitiveness

Quality of Features

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Customization

Ease of Implementation

Ease of Data Integration

Vendor Support

Experiture Reviews

Keoki R.

Role: Public Sector
Industry: Gaming and Hospitality
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Great Product to reach different target groups!

Likeliness to Recommend

10 /10

What differentiates Experiture from other similar products?

Phone apps with location detection that automates a text for special promotions.

What is your favorite aspect of this product?

Fairly easy to use.

What do you dislike most about this product?

some of our integrations were fairly complicated but that was due to our marketing strategies.

What recommendations would you give to someone considering this product?

Take advantage of the training.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Giuseppina D.

Role: Sales Marketing
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Imperative Marketing Product

Likeliness to Recommend

7 /10

What differentiates Experiture from other similar products?

The composition of a CRM application

What is your favorite aspect of this product?

The direct email marketing with solid campaign

What do you dislike most about this product?

The intentional assistance makes the tool suitable

What recommendations would you give to someone considering this product?

Giant product worth deploying

Pros

Performance Enhancing
Enables Productivity
Unique Features
Caring

Marina C.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Full Customer Views

Likeliness to Recommend

9 /10

What differentiates Experiture from other similar products?

It is a system that has many of its functions automatable, it seems to me in my professional opinion, that it differs from others because, in addition to managing the campaigns, this one focuses on retaining customers, it works with systems that involve advertising emails and surveys for improvements in operations

What is your favorite aspect of this product?

It has a fairly complete and secure data storage system for marketing processes. In addition, something that I also like about this tool is that you can have a complete and unified view of customers, their interests, their data and each of their behaviors. to take advantage of it in his favor and give him what he requires

What do you dislike most about this product?

It is not a bad tool, its functions are understandable and functional in marketing areas

What recommendations would you give to someone considering this product?

A complete tool for campaign management processes, and marketing management and study

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Experiture

What is Experiture?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Experiture Ratings

92 Likeliness to Recommend

1 Since last award

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Experiture?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Advanced Campaign Management End-to-end marketing campaign management; customer journey mapping, campaign initiation, monitoring, and dynamic reporting and adjustment

Community Marketing Management Branded customer communities

Multi Channel Integration End-to-end marketing campaign management functions such as customer journey mapping, campaign initiation, monitoring, and adjustment for multiple channels.

Email Marketing Automation End-to-end management of email marketing: email templates, email previews, spam testing, A/B tracking, multivariate testing, and email metrics tracking.

Marketing Workflow Management Ability to visually edit workflows and create business rules for them.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Marketing Operations Management Project management tools for marketers (timelines, performance indicators, budgeting/resourcing tools, etc.).

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Advanced Data Segmentation Categorization, static and real-time list building, addition of custom configurable attributes to leads, contacts and accounts.

Marketing Asset Management Content repository functionality (or tight ECM integration) for marketing assets and campaign collateral (static, multimedia, e-commerce related, etc.).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Experiture Reviews

Keoki R.

Great Product to reach different target groups!

Likeliness to Recommend

Pros

Giuseppina D.

Imperative Marketing Product

Likeliness to Recommend

Pros

Marina C.

Full Customer Views

Likeliness to Recommend

Pros

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1
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Feature Ratings

Social Media Marketing Management

Advanced Campaign Management

Community Marketing Management

Multi Channel Integration

Email Marketing Automation

Marketing Workflow Management

Marketing Analytics

Marketing Operations Management

Mobile Marketing Management

Advanced Data Segmentation

Marketing Asset Management

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Customization

Ease of Implementation

Ease of Data Integration

Vendor Support