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eSentire Logo Award Winner Product Badge
eSentire

eSentire

Composite Score
8.0 /10
CX Score
8.4 /10
Category
eSentire
8.0 /10

What is eSentire?

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

Company Details


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Awards & Recognition

eSentire won the following awards in the Extended Detection & Response category

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eSentire Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eSentire.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eSentire?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

24/7/365 Security Monitoring

94

Threat Intelligence

88

IOC Focus and Management

88

Real-Time Threat and Anomaly Detection

88

Proactive Threat Hunting

88

Incident Management

87

Technology Management

86

One-click Remediation

86

Use of the MITRE ATT&CK Framework

85

Standardized Playbooks

84

Risk Scoring & Remediation Act

83

Vendor Capability Ratings

Average 84

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Vendor Support

88

Ease of Implementation

87

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

83

Quality of Features

82

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

78

eSentire Reviews

Deana M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Cyberattack prevention strategies

Likeliness to Recommend

8 /10

What differentiates eSentire from other similar products?

Having the ability to detect threats in real time gives eSentire a competitive advantage over its rivals. Its capability to scan the content of the networks and point out strange data within a few seconds is impressive, though. It is the use of a combination of human resources and automated systems where the former comes up with quick responses to the incidents while eradicating false positives.

What is your favorite aspect of this product?

This is well illustrated by the fact that eSentire offers highly integrated threat intelligence feeds. ​This makes it easy for the user to view and identify areas that may require attention or intervention, thus making the right decisions on the right actions to take.

What do you dislike most about this product?

Of course, there are many strengths that are noteworthy about eSentire, but the weakness that can be pointed at is the fact that its reporting does not seem entirely versatile. It is also noted that some users might not be fully satisfied with the set of default templates of the reported data.

What recommendations would you give to someone considering this product?

Speaking of eSentire, cooperating with them has brought a significant shift to our concept of cybersecurity. Such levels of responsiveness have easily built confidence within the team about security posture and, more importantly, have helped our team to divest time from constant firefighting to more strategic issues.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vicente H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Cyber security which is reliable and ease to use.

Likeliness to Recommend

9 /10

What differentiates eSentire from other similar products?

What stands out about eSentire relative to other products available in the market is that it is also a proactive technology solution in contrast to many of the other technologies which were designed to react to possible threats. This makes me more compelled that my data is always secured in the best way possible.

What is your favorite aspect of this product?

It would be most preferable to highlight such a advantage of eSentire as clear and user-friendly interface. That is why I do not have to be a cybersecurity specialist to deal with my security levels via eSentire with no issues. Moreover, the technical support has been outstanding, more than ready to assist at any time with questions or issues which may occur.

What do you dislike most about this product?

However, on what I would mention I have disliked most about the eSentire, it can somewhat be somewhat on the expensive side as it is compared to other brands of cyber security solutions. But I can assert that the quality and the service that it delivers add to the investment.

What recommendations would you give to someone considering this product?

All in all, I would like to recommend the eSentire to anyone who is seeking for a good tool to safeguard their online data. Since the ATS is proactive, has a friendly interface, and boasts top-notch technical support, the software is ideal for both business and personal use.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jacob H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

I can confidently say that, protect yourself

Likeliness to Recommend

9 /10

What differentiates eSentire from other similar products?

This is the primary reason that sets eSentire apart from other products; being fully automated from detection to responding, the users are assured of a protected network all the time.

What is your favorite aspect of this product?

According to me, its greatest strength is the simplicity of the interface, which allows beginners at cybersecurity to understand it without difficulty.

What do you dislike most about this product?

In what I have least preference for, I can opine that at times, the automatic response can sometimes produce a wrong result which can be quite irritating at times. But, I can live with it because I appreciate the level of security which eSentire provides.

What recommendations would you give to someone considering this product?

All and all, any organisation concern who is in search of a good and efficient solution with regards to, cybersecurity can risk placing their bet on the eSentire software. It is, therefore, a perfect software that can detect threats before they occur and has a friendly interface, coupled it with the fact that it has a 24/7 support, make it essential software in today’s world. It is still worth a try!

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

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