What is Epic?
The award-winning Epic EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
97 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Epic?
Pros
- Security Protects
- Respectful
- Reliable
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Hosting
Ambulatory EHR
Evaluation and Management Coding
Clinical Flow
Meaningful Use Certification
Patient Portal
Medical Charting
E-Prescribing
Compliance Tracking
Lab Integration
Appointment Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Vendor Support
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
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Epic Reviews
Lauren C.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2022
Easy to use, great software and fantastic features
Likeliness to Recommend
What differentiates Epic from other similar products?
Ease of use for workers in all areas of the healthcare team
What is your favorite aspect of this product?
How logic it is set up and how easy it is to chart and find things in patient records
What do you dislike most about this product?
That this software is not used in more facilities.
What recommendations would you give to someone considering this product?
Consider how productivity and ease of use means to your company and if they are important I would highly recommend.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Alana L.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Overall, it is an excellent communication tool
Likeliness to Recommend
What differentiates Epic from other similar products?
There is a tremendous amount of functionality and ability to check various parts of the medical record. It can be set up with drop-down menus that provide frequently used choices in the record. There is the ability to create personalized phrases one can push into a clinical note.
What is your favorite aspect of this product?
Epic is a secure way to access information from a patient's chart.
What do you dislike most about this product?
It seems clean, organized and user friendly at face, however, the excessive clicks needed to navigate, the constant updates that change layout and function, and lack of certain functions that you would think should be an integral part make EPIC frustrating.
What recommendations would you give to someone considering this product?
Keep up with learning the new updates.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lincolin-George E.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jun 2022
EpicCare is an extraordinary health care software.
Likeliness to Recommend
What differentiates Epic from other similar products?
Epic, the software, makes sure that your implementation succeeds, stays stable and reliable, and performs fast. They (Epic) perpetually monitor performance, DR/BC availability, and uptime and tell you *exactly* how you ought to configure your environment. You are fully not on your own with Epic.
What is your favorite aspect of this product?
It is straightforward to use, once you get the suitable coaching and practice. I favor that’s a good investigative tool to search for timelines within the past. It’s the one-stop shop for all patients' complete history, and it is interchangeable with different establishments with similar software. Great security features and history of patient profile. Patient connected via MyChart gets a sense of autonomy to manage appointments, communicate with the aid team and review medical notes. I like using this software system as the roadmap for the whole healthcare institution.
What do you dislike most about this product?
The flip side to the Epic company being so concerned in your setup and operation is that it takes plenty of internal staff to form it happen in Epic’s prescribed way, and there’s a lot of internal worker involvement in setup, testing, and in-progress maintenance. In other words, Epic needs a lot of TLC, however, it’s very stable and reliable.
What recommendations would you give to someone considering this product?
I suggest this software as it is a much additional advanced EMR than several of the others out there and has such a lot of potential to make the day-to-day easier. It also has an excellent response team for your help as early as possible.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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