Elastic

Elastic Observability

Composite Score

7.4 /10

CX Score

7.6 /10

35 Reviews Write a Review

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What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details

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Awards & Recognition

Elastic Observability won the following awards in the Website Analytics category

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1 Top Rated Capabilities

2 Top Rated Features

2024

3 Top Rated Capabilities

1 Top Rated Features

2023

Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

2% Negative

13% Neutral

85% Positive

Pros

Effective Service
Fair
Reliable
Inspires Innovation

Feature Ratings

Average 76

API Framework

Paid Search Integration

Audience Segmentation

Conversion Analysis

Device and Browser Analytics

Social Media Analytics

Customer Value Analysis

Customer Journey Modelling

Search Engine Optimization

Audience Demographics

Data Visualization

Vendor Capability Ratings

Average 80

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Enterprise Search

Score 7.4

View Elastic Observability in this category (opens in a new tab)

Elastic Observability Reviews

Dennis W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

A Great Web Analytics Software

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

What I find unique about Elastic Stack is that it can take data from any source and analyze it to give business better and actionable insights.

What is your favorite aspect of this product?

Elastic Stack is the best in many ways. First, it makes data useful by providing insights that are actionable Secondly, the software is affordable and using it is easy as well. It is the best website analytics software I have used.

What do you dislike most about this product?

No issues so far because Elastic Stack has been working as expected.

What recommendations would you give to someone considering this product?

I recommend businesses to try Elastic Stack because it is not only resourceful but also affordable.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Elizabeth W.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

My Experience With Elastic Stack

Likeliness to Recommend

9 /10

What differentiates Elastic Observability from other similar products?

What makes Elastic Stack unique is that it is very fast and accurate when it comes to analyzing and visualizing data. It is very helpful for business.

What is your favorite aspect of this product?

While it is very resourceful, Elastic Stack offers one of the best User Interface and using it is easy I like that it is very fast when it comes to running analytics from any data source and visualization makes it easy to understand insights.

What do you dislike most about this product?

Well, Elastic Stack has been working wonders and I cannot think of any downfalls.

What recommendations would you give to someone considering this product?

I would gladly recommend Elastic Stack anytime not because it is affordable but because it offers plenty of features and has been working well for our business.

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Myles G.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Analyzing and Visualization Made Easy

Likeliness to Recommend

9 /10

What differentiates Elastic Observability from other similar products?

The tool offers many great features that makes data analysis and visualization seamless. Ina addition, the tool is also multifunctional

What is your favorite aspect of this product?

Deployment is easy The tool is easy to use and customization as well as scaling is straightforward This tool makes web data analysis and visualization easy hence making business decision is effortless and almost accurate.

What do you dislike most about this product?

From the user interface to the dashboards, everything is okay and I have no complains.

What recommendations would you give to someone considering this product?

For all your web data analysis and visualization for better decision making, Elastic Stack is what you need. Go for it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Elastic Observability

What is Elastic Observability?

Company Details

Need Assistance?

Awards & Recognition

Elastic Observability Ratings

87 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Elastic Observability?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

API Framework Move data to and from the platform and other customer interaction applications (i.e. Marketing Automation) with ease.

Paid Search Integration Integrates with popular search advertising services (i.e. AdWords) and can make predictive recommendations around areas like keywords.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Device and Browser Analytics Capture and summarize device and browser information.

Social Media Analytics Captures information on social signals from popular services (Twitter, Facebook, LinkedIn etc.).

Customer Value Analysis Predicts customer lifetime value based on past conversions.

Customer Journey Modelling The ability to effectively model and display customer behaviors or journeys through multiple channels and touchpoints.

Search Engine Optimization Provides targeted recommendations for improving and optimizing a page for organic search rankings (i.e. via A/B testing or multivariate testing).

Audience Demographics The ability to capture, analyze and display customer demographic/firmographic data from different channels.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Enterprise Search

Elastic Observability Reviews

Dennis W.

A Great Web Analytics Software

Likeliness to Recommend

Pros

Elizabeth W.

My Experience With Elastic Stack

Likeliness to Recommend

Pros

Myles G.

Analyzing and Visualization Made Easy

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

API Framework

Paid Search Integration

Audience Segmentation

Conversion Analysis

Device and Browser Analytics

Social Media Analytics

Customer Value Analysis

Customer Journey Modelling

Search Engine Optimization

Audience Demographics

Data Visualization

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training