Egnyte Customer Reviews 2024

Egnyte

Composite Score

8.5 /10

CX Score

8.9 /10

32 Reviews Write a Review

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What is Egnyte?

Egnyte delivers Enterprise File Services that uniquely anticipate the needs of users and IT departments, so they can easily, securely and intelligently access and share files, on premises and in the cloud. Egnyte provides unparalleled flexibility, unified visibility and centralized control over file services to optimize collaboration with people both inside and outside the organization.

Company Details

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Awards & Recognition

Egnyte won the following awards in the Content Collaboration category

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6 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

9 Top Rated Capabilities

3 Top Rated Features

2022

Egnyte Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Egnyte.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Egnyte?

0% Negative

2% Neutral

98% Positive

Pros

Trustworthy
Efficient Service
Appreciates Incumbent Status
Helps Innovate

Feature Ratings

Average 89

Large File Optimization

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Cognitive Content Services

Task Management and Workflow

Enterprise Grade Security Controls

Electronic Signatures

Data Loss Prevention

Audit Trail

Mobility Support

Vendor Capability Ratings

Average 90

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Egnyte Reviews

Zari W.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Affordable and Secure Content Collaboration Tool

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

When it comes to enterprise file sync and share, Egnyte Connect offers amazing features. First, it's secure, easy to use and makes content collaboration easy

What is your favorite aspect of this product?

I like the security features of Egnyte Connect The software comes at a manageable cost I like the content collaboration features

What do you dislike most about this product?

Egnyte Connect has been amazing and I can't complain

What recommendations would you give to someone considering this product?

For content collaboration, I recommend Egnyte Connect as it's affordable, resourceful and highly secure

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Rebecca J.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Reliable software for solving storage problems.

Likeliness to Recommend

8 /10

What differentiates Egnyte from other similar products?

Egnyte is a user-friendly online cloud server. We share the files online by shopping for server space and transferring and installing the files very easily. It permits sharing any type of file format over here. By using this we can secure and save the files.

What is your favorite aspect of this product?

I Like Egnyte because it helps me keep numerous proposals combined. This amazing software always helps in saving sales proposals easily. It saves a lot of our precious time. Love its cloud storage ability is the most effective. It allows us to access information quickly from each phone likewise as desktop. Its ability to permit us to copy data is astonishing indeed. The Egnyte platform performs as advertised. Nice security, great accessibility of all kinds of files. The folks that job for their sales and support workers are helpful.

What do you dislike most about this product?

The frequent logoffs are one of the main issues to take management off, as this makes it way more troublesome to get back to the location once logged off. This conjointly consumes plenty of space at some time, esp when it’s connected to the work servers which makes it a bit inconvenient to attach from alternative locations for remote access. Conjointly uploading massive files on Egnyte takes a lot of our time and creates some troubles because it is time-consuming. It’s difficult to own mass permission to multiple folders. Conjointly it doesn’t have a way to duplicate the data from that of the end user’s machine or have the contents transfer.

What recommendations would you give to someone considering this product?

This is user-friendly and a very easy-to-use tool and it helps a lot. This can be useful in sharing and syncing files together with granular level permission. It stands robust when it involves security.

Pros

Continually Improving Product
Reliable
Saves Time
Respectful

Kasisi M.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

My Experience With Egnyte Connect

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

Egnyte Connect ensures a secure and intelligent way to accessing and sharing business files/content.

What is your favorite aspect of this product?

Using Egnyte Connect is easy The software is very secure It makes accessing and sharing business files easy. It's an affordable software

What do you dislike most about this product?

With Egnyte Connect, there is barely anything to complain about.

What recommendations would you give to someone considering this product?

For easy business files access and sharing, I recommend Egnyte Connect as it's secure, affordable, and offers multiple features. It's a capable software and a must have

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Egnyte

What is Egnyte?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Egnyte Ratings

88 Likeliness to Recommend

2 Since last award

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Egnyte?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Large File Optimization Contains optimizations for transfers of large files.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Task Management and Workflow Supports triggers and events for process automation.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Egnyte Reviews

Zari W.

Affordable and Secure Content Collaboration Tool

Likeliness to Recommend

Pros

Rebecca J.

Reliable software for solving storage problems.

Likeliness to Recommend

Pros

Kasisi M.

My Experience With Egnyte Connect

Likeliness to Recommend

Pros

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Feature Ratings

Large File Optimization

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Cognitive Content Services

Task Management and Workflow

Enterprise Grade Security Controls

Electronic Signatures

Data Loss Prevention

Audit Trail

Mobility Support

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Ease of IT Administration